Manager, Outside Sales

Spectrum - Maryland Heights, MO

Full-time - Manager

Maryland Heights, MO

10,001+ employees

Telecommunications

About the position

The Manager, Outside Sales position is responsible for leading a team of Residential Connectivity Sales Supervisors in a designated geographic area. This role focuses on managing daily operations to sell services to residential customers, enhancing the customer experience, and achieving sales goals. The manager will oversee staff selection, training, performance evaluation, and development while ensuring accountability and fostering a positive team environment. The position requires strong leadership, project management skills, and the ability to work in a fast-paced environment.

Responsibilities

• Lead and manage a team of Residential Connectivity Sales Supervisors.
• Meet and exceed budgeted headcount and sales goals.
• Support efforts to enhance the customer experience.
• Monitor staff functions including selection, training, and performance evaluation.
• Set clear expectations and hold employees accountable.
• Identify training gaps and develop plans to address them.
• Collaborate with other departments to achieve goals.
• Prepare reports as needed.
• Complete administrative tasks related to sales activities.

Requirements

• Bachelor's degree in business or marketing, or equivalent work experience.
• 5+ years of Outside Sales or related work experience.
• Excellent communication, interpersonal, and organizational skills.
• Strong technical and computer skills.
• Ability to travel to assigned territories using a reliable personal vehicle.
• Ability to work outside for extended periods in any season.
• Valid driver's license and satisfactory driving record.

Nice-to-haves

• Knowledge of Direct Sales practices.
• Experience with consumer education of products and services.
• Knowledge of cable or telecommunications service.
• Sales supervisory experience preferred.

Benefits

• Opportunities for advancement
• Comprehensive pay and benefits package
• Support for employee well-being