Manager, People And Organization Saks NY

$63,400 - $115,000/Yr

Chanel - New York, NY

Full-time - Mid Level

Remote - New York, NY

Health and Personal Care Retailers

About the position

The Manager, People & Organization at Chanel is responsible for leading core Human Resources processes within Saks Fifth Ave in New York. This role serves as a key business partner to the Boutique Leadership Team (BLT), focusing on employee engagement, talent development, performance management, recruitment, and employee relations. The ideal candidate will balance hands-on and strategic responsibilities, leveraging their experience to foster an inclusive culture and drive performance through effective people strategies.

Responsibilities

• Lead the execution of core Human Resources processes within Saks Fifth Ave.
• Identify opportunities for specific people strategies in collaboration with the BLT.
• Focus on creating an inclusive culture that nurtures personal growth and collective progress.
• Conduct onboarding and integration of new team members in partnership with the BLT and Education Team.
• Conduct exit interviews and utilize findings for decision-making within the Boutique.
• Support career discussions and highlight developmental needs with team members.
• Provide input on organizational structure, workforce planning, and succession planning.
• Guide the annual compensation and performance review process for the Boutique.
• Analyze trends and utilize insights for decision-making related to P&O priorities.
• Proactively identify opportunity areas and performance gaps in collaboration with the BLT.
• Support performance management through coaching, counseling, and disciplinary actions.
• Forecast hiring needs and lead full cycle recruitment for management-level positions.
• Drive internal mobility and participate in monthly mobility calls with other managers.
• Run vacancy reports and maintain accurate data for recruitment.
• Create and implement sourcing strategies to build an active pipeline.
• Lead recruitment events and logistics for mass hiring.
• Upskill hiring managers and interview panels on best practices and trainings.
• Manage and resolve employee relations issues through thorough investigations.
• Consult with internal teams to ensure consistency in handling employee relations issues.
• Build knowledge of employment best practices and partner with legal and operational teams.

Requirements

• Minimum of 5 years of core HR (HR Generalist) experience required.
• Bachelor's degree in a related field required.
• Prior HR experience within a Retail/Wholesale environment preferred.
• Strong communication skills (verbal and written).
• Ability to build relationships and influence others.
• Experience in employee relations and conflict resolution.
• Strong detail orientation and ability to prioritize tasks.
• Comfort with HRIS systems (such as Workday) and basic analysis in Excel.

Nice-to-haves

• Experience in a luxury retail environment.
• Knowledge of diversity and inclusion best practices.
• Familiarity with performance management systems.

Benefits

• Dedicated paid time off for wellbeing (2-week August Office Closure and Wellbeing Days in Retail).
• Family and caregiving benefits including parental leave and fertility support.
• Generous paid time off policies including vacation, holiday, sick, and volunteer days.
• 401K, pension, and other incentives.
• Robust healthcare offerings including medical, dental, vision, and virtual care.
• Life insurance and disability coverage.
• Flexible time and hybrid work options.