Manager, People Operations & Experience

$124,500 - $155,500/Yr

Zeco Systems, Inc. dba Shell Recharge Solutions - Los Angeles, CA

Full-time - Manager

Los Angeles, CA

About the position

The Manager, People Operations & Experience at Shell Recharge Solutions is responsible for ensuring operational excellence in HR services, including payroll and benefits administration, and HRIS data maintenance. This role involves leading a team to manage day-to-day HR operations, ensuring compliance with regulations, and aligning practices with company policies. The position plays a critical role in supporting the company's growth in the electric mobility sector by fostering a positive employee experience and implementing innovative HR solutions.

Responsibilities

• Provide guidance to direct reports, People Partners, and business leaders in HR policies and programs related to payroll, benefits, and HRIS.
• Oversee payroll processing, benefits administration, and HRIS data maintenance for the North America region.
• Monitor efficiency and effectiveness of operations, providing analytics and recommendations for continuous improvement.
• Select, develop, and evaluate direct reports to ensure efficient operation of the HR Operations team.
• Manage the maintenance and data integrity of HRIS, leading implementations and enhancements.
• Maintain positive relationships with vendors and ensure timely filings and testing for health plans.
• Review contracts and communication materials for accuracy and compliance.
• Execute new HR programs and manage operational initiatives to deliver results through the People Operations team.
• Ensure compliance with federal, state, and local requirements related to employment laws and regulations.
• Provide recommendations on progressive HR practices and industry trends.

Requirements

• Bachelor's degree in Human Resources Management, Business Administration, or similar field required.
• Minimum of 8+ years' experience in HR with at least 3 years' experience leading a remote team.
• Strong knowledge of employment law and wage regulations in multiple US states, including California.
• Ability to communicate and present results across multiple disciplines and levels of the organization.
• Capable of handling confidential information with discretion and resolving unforeseen situations calmly.
• Self-directed problem solver with the ability to produce timely, high-quality deliverables.
• Organized and detail-oriented with the ability to balance multiple projects and deliver results through others.

Nice-to-haves

• Experience supporting a remote, global workforce.
• Understanding of employment laws and practices in Canada.
• Previous experience in Technology, SaaS, or Electric Vehicle industry.

Benefits

• Free parking
• Health insurance
• On-site gym
• Dental insurance
• 401(k)
• Paid time off
• Vision insurance