Manager, People Operations TA Operations - Houston, TX

Empower Pharmacy - Houston, TX

Full-time - Manager

Houston, TX

Health and Personal Care Retailers

About the position

The Manager, People Operations - Talent Acquisition Operations, is a pivotal role at Empower Pharmacy, focusing on enhancing the HR strategy with a specialization in Talent Acquisition Operations. This position is responsible for managing and optimizing the People Operations infrastructure, ensuring compliance and efficiency while aligning with key HR and Talent Acquisition goals. The role emphasizes the continuous improvement of TA processes and the effective use of HR systems to create an exceptional employee experience.

Responsibilities

• Builds, refines, and manages the Talent Acquisition Operations framework, establishing efficient systems, processes, policies, and programs to support effective and scalable hiring practices.
• Ensures alignment with Empower Pharmacy's HR service delivery standards, promoting operational excellence and compliance.
• Monitors and analyzes key Talent Acquisition metrics and reporting, leveraging data insights to identify trends and drive performance improvements.
• Champions continuous improvement of Talent Acquisition processes, focusing on standardization, automation, and optimization within ADP Workforce Now and iCIMS.
• Provides comprehensive support and troubleshooting for HR Information Systems (HRIS) related to Talent Acquisition, ensuring smooth functionality and user adoption.
• Delivers a superior candidate and employee experience through exceptional customer service and transparent communication.

Requirements

• Bachelor's degree in Human Resources Management, Business Administration, or a related field.
• A minimum of 5 years in People Operations with a focus on Talent Acquisition, specifically overseeing Talent Acquisition Operations.
• At least 3 years in a team leadership role within a similar capacity.
• Proven experience in developing, managing, and optimizing recruitment metrics and reporting structures.
• Strong understanding of interactions between HRIS (specifically ADP Workforce Now) and Applicant Tracking Systems (iCIMS).

Nice-to-haves

• Experience with continuous improvement methodologies.
• Familiarity with healthcare industry recruitment practices.

Benefits

• 401(k) matching
• AD&D insurance
• Dental insurance
• Disability insurance
• Employee assistance program
• Flexible schedule
• Flexible spending account
• No-Cost Medication
• Onsite Health & Wellness - IV Therapy Drips
• Comprehensive Medical, Dental, and Vision Options
• Telehealth visits
• Paid & Volunteer Time Off
• Paid Holidays (8 scheduled; 2 floating)
• Life & AD&D Coverage
• FSA (Flexible Spending Account)
• Company Paid Long-Term Disability
• Rewards & Recognition Program
• Additional Voluntary Benefits
• Legal Services
• Identity Theft Protection
• Pet Insurance