Manager, People Operations

Full-time - Manager

San Bernardino, CA

Social Assistance

About the position

The Manager, People Operations develops and implements human resources policies and programs to support employee engagement, productivity, and company objectives. This role oversees key HR functions, including job development, compensation, benefits, training, payroll, and employee records. The Manager, People Operations focuses on strategic HR initiatives and compliance ensuring alignment with the organization's mission and core values. This role leads a team of HR professionals, providing guidance and support to achieve departmental goals. This position does not offer hybrid or remote options. Schedule: 4 Days per week, 10 Hours per day, Tuesday - Friday, 7:00 am-5:30 pm | Location: San Bernardino, CA

Responsibilities

• Develop and implement HR strategies and initiatives aligned with the overall business strategy.
• Serve as a subject matter expert on Human Resources policies, processes and tools, and ensure legal compliance throughout human resource management.
• Maintain knowledge of current HR laws, legislation, and industry trends, and identify opportunities for improvement.
• Draft and revise the employee handbook and HR policies to ensure compliance with relevant laws and regulations.
• Create and update job descriptions to ensure they accurately reflect the roles and responsibilities of each position.
• Manage end-to-end processes related to associate movements from offer to termination and personal life events.
• Stay abreast of industry trends and perform continuous assessment of innovative methodologies, technologies, and approaches.
• Oversee leave requests, facilitate the interactive process for accommodations under ADA and Workers Compensation, and ensure accurate processing of employee wages.
• Manage processes, documents, and data in accordance with data privacy expectations and data integrity principles.
• Oversee the administration of employee benefits programs, ensuring they are competitive and compliant with regulations.
• Day-to-day administration of benefits in accordance with local requirements and processes, including sharing relevant information with payroll on time and accurately.
• Use and improve existing tools and processes and participate in the design and implementation of new ones.
• Provide data and insights to drive our benefits and associate management strategy.
• Assist with onboarding, mentoring, and training HR Operations associates on process changes and/or new department initiatives.
• Gather, analyze, and format complex HR data, prepare summaries, and make recommendations based on findings.
• Generate ad hoc reports and identify actionable insights through data analysis.
• Support the HRIS Analyst by overseeing the HR Information System and ensuring data accuracy and security.
• Provide secondary support for payroll processing, audit payroll and benefits to ensure accuracy, and resolve benefits issues.
• Provide consultation on professional development, participate in projects, training, and meetings, and foster a positive team environment.
• Perform related duties as assigned, maintain confidentiality, and ensure the work area is clean, secure, and well-maintained.
• May need to visit multiple SAC Health locations to conduct HR audits, employee training sessions, or meetings with local management teams.
• Exercise autonomy by making independent decisions and taking ownership of tasks and projects.
• Communicate effectively with all applicants, visitors, and staff, and uphold the organization's professional reputation.

Requirements

• Bachelor's degree in Human Resources, Business, Finance, or related field required.
• Master's degree preferred.
• Valid CA Driver's License and auto insurance required.
• PHR, SPHR, CCP, SHRM-CP, or SHRM-SCP certifications preferred.
• A minimum of five (5) years of progressive experience in Human Resource management.
• Strong technical skills, including proficiency in HRIS and Microsoft Office Suite.
• Analytical and problem-solving abilities for interpreting HR data and resolving complex issues.
• Effective communication skills for interacting with stakeholders.
• Adaptability to change and project management experience.

Nice-to-haves

• Experience in a healthcare setting.
• Knowledge of employee engagement strategies.
• Familiarity with compliance and regulatory requirements in HR.

Benefits

• Full Benefits Package Effective on Your First Day!
• Industry Leading PTO Accrual (accrued per pay period)
• Sick Leave
• Paid Holidays
• Paid Jury Duty, Bereavement
• SAC Health Covers approximately 85% of Team Member health premium costs
• Retirement - up to 8% employer contribution
• Continuing Education and Learning Benefits
• Annual Mission Trip and much more!