Manager Planning

$94,420 - $125,890/Yr

Lumen Technologies - Cheyenne, WY

Full-time - Manager

Remote - Cheyenne, WY

Telecommunications

About the position

The Manager Planning position at Lumen focuses on overseeing the Access Planning team, which is responsible for managing the company's multi-billion-dollar Network Expense liability. The role involves leading a team of planners to provide timely and cost-effective design solutions that support customer growth and network efficiency. The manager will collaborate with various internal stakeholders, analyze operational processes, and present findings to senior leadership, all while fostering a high-performance team culture.

Responsibilities

• Build and maintain a high-performance team by hiring and retaining talent.
• Set performance management goals for the team and provide regular feedback.
• Delegate tasks and hold direct reports accountable for their performance.
• Empower team members to make decisions and take appropriate risks.
• Manage internal expectations across financial and operational activities.
• Collaborate with peers and stakeholders to enhance existing processes and develop new ones.
• Act as a liaison between business and IT partners for tool development.
• Collect and analyze data to assess operational and financial performance.
• Collaborate with leadership to identify new opportunities for network optimization.
• Prepare and present materials for senior leadership consumption.
• Work directly with sales teams to drive effective customer offer strategies.
• Manage multiple complex projects simultaneously.
• Oversee resource requirements and allocation.
• Perform other duties as assigned.

Requirements

• Bachelor's degree with 3+ years of related work experience.
• Minimum of 2 years of experience in the telecommunications domain.
• Minimum of 2 years of experience in the on-net access domain.
• Ability to deliver on objectives in a dynamic, fast-paced environment.
• Exceptional interpersonal, verbal, and written communication skills.
• Comprehensive understanding of telecommunication circuit mediums and access cost structures.
• Proficiency in Microsoft Office applications, especially Excel and PowerPoint.
• Team player with a passion for service.

Nice-to-haves

• Prior experience leading teams through change.
• Exceptional analytical skills and business acumen.
• Experience in developing and evaluating complex network performance criteria.
• Bachelor's degree in Engineering, Computer Science, Data Science, Economics, Finance, or Accounting.
• Master's degree in Engineering or Business Administration.
• Project Management Institute (PMI) certification.
• Lean/Six Sigma certification.
• 5+ years of experience in the on-net access domain in a Planning or OSP role.
• Prior people management experience including recruitment and performance management.
• Data analysis skills with proficiency in SQL queries.
• Experience in optimizing operational processes.

Benefits

• Health insurance coverage
• Life insurance coverage
• Dental insurance coverage
• Vision insurance coverage
• 401k retirement savings plan
• Paid holidays
• Paid time off
• Flexible scheduling options
• Professional development opportunities
• Employee discount programs