Manager, PRC Coordinator, Promotional Review and Operations

$105,840 - $158,760/Yr

Alexion Pharmaceuticals - Boston, MA

Full-time - Mid Level

Boston, MA

Chemical Manufacturing

About the position

The Manager, PRC Coordinator, Promotional Review and Operations (PRO) is a dynamic leader responsible for managing and optimizing the promotional review process for commercial advertising within designated therapeutic areas. This role is key in driving collaboration between various teams to ensure compliance and efficiency, overseeing agencies of record and vendor activities to align with standard operating procedures and business objectives.

Responsibilities

• Lead the US Promotional Review system and process ensuring compliance with regulatory promotional guidelines.
• Act as the Project Manager for system enhancement projects, overseeing scope, scale, risk management, and resource allocation.
• Serve as the Subject Matter Expert (SME) for the Promotional Review system, managing administrative tasks within Veeva PromoMats to ensure smooth operations.
• Collaborate closely with PRO Process, Lifecycle, and System Managers to ensure cross-functional alignment, particularly for system-related improvements, label updates, and operational enhancements.
• Deliver 1:1 refresher training and support to internal and external stakeholders, ensuring adherence to best practices, policies, and procedures within the promotional review process.
• Partner with cross-functional teams to align and execute the overall business strategy, policy updates, and promotional practices, promoting a culture of compliance and continuous improvement.
• Collaborate closely with Regulatory Affairs, Process, Lifecycle, and System Managers to manage the workflow for label updates, ensuring that all materials are updated, reviewed, and approved ahead of deadlines.
• Foster strong working relationships with internal stakeholders and external partners, ensuring transparent communication and smooth operations.
• Facilitate cross-team meetings to ensure stakeholder alignment and process improvements.
• Manage priorities and timelines for multiple projects with minimal supervision, making strategic recommendations for process enhancements and improving overall efficiency.
• Oversee coordination of system implementations with IT and third-party vendors, ensuring successful system rollouts.
• Establish best-practice protocols for vendor management, ensuring compliance with SOPs, contracts, and business objectives.
• Create and maintain detailed project plans, ensuring full regulatory and legal compliance across all tactical plans.
• Monitor and track launch dates maintaining alignment with launch readiness milestones to ensure timely execution.
• Partner with key stakeholders to plan and execute events and post-launch feedback sessions to gather insights and improve future processes.
• Share global best practices across the organization to drive consistency in launch planning and execution.
• Collaborate with Corporate Communications to provide updates, facilitate training sessions, and embed new processes effectively across teams.
• Lead the creation of launch training programs for new hires to ensure they are up to speed with company SOPs, systems, and promotional review processes.
• Perform ad hoc responsibilities as needed to meet evolving business needs.

Requirements

• 5+ years of experience with the promotional review process, preferably in life sciences.
• Proficiency in Veeva Vault PromoMats.
• Strong verbal and written communication skills, with proven interpersonal and negotiation abilities.
• Excellent presentation skills and ability to communicate complex processes clearly.
• Proficiency in Microsoft Office tools (Word, Excel, PowerPoint).
• Demonstrated ability to prioritize and meet project deadlines in a fast-paced environment.
• Collaborative problem-solving skills and the ability to work cross-functionally, including with senior leadership.
• Bachelor's degree or equivalent experience in life sciences, business, or a related field.

Nice-to-haves

• MBA or advanced degree.
• Experience managing internal resources and external vendors, with a focus on delivering high-quality work.
• Proven success working in a fast-paced, entrepreneurial environment where multitasking and adaptability are key.
• Experience developing and implementing SOPs, guidelines, and policies within the life sciences industry.
• Superior time management skills, with the ability to handle multiple priorities and delegate tasks effectively.

Benefits

• 401(k) plan
• Paid vacation and holidays
• Paid leaves
• Health benefits including medical, prescription drug, dental, and vision coverage
• Short-term incentive bonus opportunity
• Eligibility to participate in equity-based long-term incentive program