Manager, Process Manager - Data Management

Capital One • McLean, VA

422d

About The Position

As a Process Manager on the Enterprise Customer Data Management team, you will play a crucial role in ensuring the quality and governance of data across the organization. This hands-on position involves collaborating with engineers and product owners to develop and maintain effective data management solutions, while also leading initiatives to enhance data governance practices. You will be responsible for documenting processes, establishing governance frameworks, and becoming a subject matter expert in data management tools and processes.

Requirements

• Bachelor's Degree or military experience
• At least 5 years of experience in Process management
• At least 3 years of experience in Stakeholder management
• At least 3 years of troubleshooting experience.

Nice To Haves

• Master's Degree in Business Management, Process Management, Project Management, Computer Science or Information Systems
• 2+ years of experience with NPI and Privacy data rules
• 2+ years of programming skills (i.e. SQL, Python, etc.)
• 2+ years of data modeling experience.

Responsibilities

• Support the enterprise customer and partner towers in creating a centralized data management & governance team
• Lead and contribute to data management & governance initiatives and deliver target state features
• Partner across towers with product and tech partners to understand existing processes, tools, and data footprint
• Transfer responsibilities to a centralized team governing data accurately and completely
• Lead, create, and share processes within and across towers enabling horizontal data governance
• Develop into a subject matter expert of tools and processes governing data management footprint
• Establish and govern processes supporting data registration, access, governance, risk, and data quality.

Benefits

• Comprehensive health benefits
• Financial benefits
• Inclusive set of benefits supporting total well-being

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Industry: Credit Intermediation and Related Activities
• Education Level: Bachelor's degree