Manager, Product Manager - Retail Bank Payments

Manager, Product Manager - Retail Bank Payments at Capital One Services II, LLC in Wilmington, Delaware, United States Job Description 114 5th Ave (22114), United States of America, New York, New York Manager, Product Manager - Retail Bank Payments Manager, Product Manager - Retail Bank Payments Capital One offers industry-leading credit cards, checking accounts, savings accounts, auto loans, and other financial products that are central to the way that more than 65 million people live every day. Making payments is integral to managing their money. Capital One's Retail Bank Payments team is working to redefine how our customers interact with their money. In the Consumer Bank, we believe great products begin with a deep understanding of our customers. We combine a human-centered approach with data-driven decision making to design, build and test our way to truly enabling financial experiences. We've challenged ourselves to spend less time planning, more time doing, and, above all else, to see the world through the eyes of our customers as they work to understand and manage their money. The Product Manager for the Retail Bank Payments team plays a critical role in achieving our goals. This is a highly collaborative role, where you will work closely with a team of product managers as well partnering with designers, engineers, data analysts, operations, and business partners to transform financial experiences for our customers. Through this collaboration, you will shape the product strategy and then develop, launch, and enhance payments experiences to meet the unique needs of our customers. Your product forms a key cornerstone of Capital One's payments experience - blending digital UX design with backend integration to provide our customers the ability to move their money seamlessly and reliably. To fit the bill, you will need to have deep passion for Payments along with product-centric thinking that analyzes problems, develops simple and intuitive solutions and then, working with our agile teams, delivers those user experiences on the latest technologies. You'll need to be equally comfortable navigating the development with our tech partners as you are communicating user experience, operational fulfillment, and risk with our business partners. What will you do? The successful candidate will flex between playing the Product Manager "exploration" role and the Product Owner "execution" role. You will leverage your design thinking skills to find creative and targeted solutions to our end users needs to create a game changing payments experience. You will also have full Product Owner authority for a critical agile team to bring this UX to life. You will own the following: Work in a hands-on, collaborative environment with top designers, engineers, and data analysts to build breakthrough experiences and products Participate in Design Thinking, Agile, and LEAN rituals which establish rhythm for the team, promote ongoing communication, and iterative refinement of roadmaps Regularly and systematically use data to uncover opportunities, track product performance, and drive decision making Partner with other PdMs and POs in performing prioritization of work based on product vision Manage and groom the backlog of stories for assigned agile delivery teams Work closely with the tech team to prioritize, negotiate, and remove blockers to orchestrate successful launch or optimization cycles Serve as subject matter expert, contributing practitioner, and thought leader What you'll need to be successful: A high level of intellectual curiosity and comfort with ambiguity Appreciation of the payments industry and the evolution that is currently unfolding Analytical problem solver who can clearly identify, analyze, and resolve issues as they arise Collaborative, team player attitude with the ability to navigate and influence the organization Execution focused - Results-oriented with a "can do" attitude and a bias for action Enthusiastic, knowledgeable and passionate around agile product management, with the goal of delivering breakthrough consumer experiences Proven experience executing a transformational product strategy while... For full info follow application link. Capital One is an equal opportunity employer committed to diversity in the workplace. Capital One promotes a drug-free workplace.  All qualified applicants will receive consideration for employment without regard to gender, race, color, religion, national origin, sexual orientation, protected veteran status, or disability status. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; Newark, New Jersey Ordinance 12-1630; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.