Manager, Product Manager- Retail Bank

About the position

As a Product Manager for the Retail Bank at Capital One, you will play a crucial role in enhancing customer interactions with their finances through innovative product development. This position emphasizes a human-centered approach combined with data-driven decision-making to create exceptional financial experiences. You will collaborate with a diverse team to tackle complex problems, drive product innovation, and ensure that customer needs are at the forefront of product design and delivery.

Responsibilities

• Drive the bank's omni-channel servicing portfolio and deliver an experience framework for customer service in both digital and human interactions.
• Collaborate with customers, associates, designers, technologists, and data scientists to develop cutting-edge solutions.
• Innovate by asking bold questions and testing small ideas to achieve significant improvements.
• Share stories that illustrate the impact of software on product development and problem-solving.
• Build a self-supporting community by integrating the right tools and products.

Requirements

• Bachelor's Degree or military experience.
• At least 3 years of experience working with cross-functional teams to deliver consumer experiences.
• At least 3 years of experience working on core product platforms that power digital experiences.
• At least 3 years of digital industry experience for consumers.

Nice-to-haves

• MBA or Master's degree.
• At least 3 years of experience with web and client-side mobile platforms.
• At least 2 years of experience as a Product Owner in an Agile development process.

Benefits

• Competitive salary and equity including a robust 401(k) plan.
• Excellent medical and dental insurance and other health benefits.
• Continuous learning budget.
• Supportive leadership environment.