Manager, Product Manager- Retail Bank

$163,300 - $186,400/Yr

Capital One - New York, NY

Full-time - Mid Level

New York, NY

Credit Intermediation and Related Activities

About the position

As a Product Manager at Capital One, you will play a crucial role in enhancing the Consumer Bank products by leveraging a human-centered approach combined with data-driven decision making. You will work collaboratively with a diverse team to innovate and redefine how customers interact with their finances, focusing on developing cutting-edge solutions and improving customer experiences across various platforms.

Responsibilities

• Drive the bank's omni-channel servicing portfolio and deliver an experience framework for customer service interactions.
• Collaborate with customers, associates, designers, technologists, and data scientists to build innovative solutions.
• Push for big changes by asking bold questions and testing new ideas.
• Share stories that illustrate the impact of software on product development and problem-solving.
• Foster a self-supporting community by integrating the right tools and products.

Requirements

• Bachelor's Degree or military experience.
• At least 3 years of experience working with cross-functional teams to deliver consumer experiences.
• At least 3 years of experience working on core product platforms that power digital experiences.
• At least 3 years of digital industry experience for consumers.

Nice-to-haves

• MBA or Master's degree.
• At least 3 years of experience with web and client-side mobile platforms.
• At least 2 years of experience as a Product Owner in an Agile development process.

Benefits

• Competitive salary and equity including a robust 401(k) plan.
• Excellent medical and dental insurance and other health benefits.
• Continuous learning budget.
• Supportive leadership environment.