Manager, Product Manager - Self Service Platform

$163,300 - $186,400/Yr

Capital One - Richmond, VA

Full-time - Mid Level

Richmond, VA

5,001-10,000 employees

Credit Intermediation and Related Activities

About the position

The Product Manager for the Self Service Platform at Capital One will play a crucial role in shaping the future of the company's financial services by building a scalable and flexible platform. This position focuses on understanding customer needs, collaborating with technology and business experts, and ensuring stakeholder engagement throughout the product development process. The role emphasizes product management skills in a highly regulated environment, aiming to create innovative and user-friendly financial products that enhance customer experiences.

Responsibilities

• Define clear and actionable problem statements to guide teams in delivering results.
• Leverage customer insights to influence product priorities and roadmap feature development.
• Obsess over UX/UI patterns to create world-class omni-channel experiences.
• Own and prioritize the product roadmap to achieve business outcomes.
• Utilize data effectively to define success metrics and measurable outcomes.
• Understand and leverage technology to drive comprehensive design decisions.
• Communicate a 6-month vision to senior stakeholders and partner teams.
• Contribute to team culture and recruiting by mentoring junior product associates.

Requirements

• Bachelor's Degree or military experience.
• At least 3 years of product management experience or related fields such as product design, agile delivery, business analysis, data science, or software engineering.

Nice-to-haves

• Bachelor's Degree in Computer Science or Engineering.
• MBA or Master's degree.
• 2+ years of experience in Agile product management.

Benefits

• Comprehensive health insurance coverage.
• Financial benefits including performance-based incentives and bonuses.
• Support for total well-being through various financial and health benefits.