Manager, Product Manager - Self Service Platform

$163,300 - $186,400/Yr

Capital One - New York, NY

Full-time - Manager

New York, NY

Credit Intermediation and Related Activities

About the position

The Product Manager for the Self Service Platform at Capital One will play a crucial role in shaping the future of the company's financial services by building a scalable and flexible platform. This position focuses on understanding customer needs, collaborating with technology and business experts, and ensuring stakeholder engagement throughout the product development process. The role emphasizes product management skills, particularly in a highly regulated financial environment, and aims to create innovative customer experiences through technology.

Responsibilities

• Define clear and actionable problem statements to guide teams in delivering results.
• Leverage customer insights to influence product priorities and roadmap feature development.
• Obsess over UX/UI patterns to create world-class omni-channel experiences.
• Own and prioritize the product roadmap to achieve business outcomes.
• Utilize data effectively to define success metrics and measurable outcomes.
• Understand and leverage technology to drive design decisions for complex problems.
• Communicate a 6-month vision to senior stakeholders and partner teams.
• Contribute to team culture and recruiting by mentoring junior product associates.

Requirements

• Bachelor's Degree or military experience
• At least 3 years of product management experience or related fields such as product design, agile delivery, business analysis, data science, or software engineering.

Nice-to-haves

• Bachelor's Degree in Computer Science or Engineering
• MBA or Master's degree
• 2+ years of experience in Agile product management.

Benefits

• Comprehensive health insurance
• Financial benefits including performance-based incentives
• Inclusive workplace culture
• Opportunities for professional development and growth