Manager, Product Services & Management -Epic Orders/Bugsy

$91,400 - $158,100/Yr

Northwell Health - Lake Success, NY

Full-time - Manager

Lake Success, NY

Ambulatory Health Care Services

About the position

The Manager of Product Services & Management for Epic Orders/Bugsy at Northwell Health is responsible for overseeing the staff and activities of the assigned team. This role involves leading the design, implementation, and enhancement of clinical information systems (CIS) to support healthcare professionals across the organization. The manager acts as a liaison with various departments to ensure effective communication and project coordination, ultimately aiming to improve patient care and clinical workflows.

Responsibilities

• Provides leadership to Product Services & Management team members and supervisors by communicating and guiding toward achieving department objectives.
• Develops, communicates, and builds consensus for goals in alignment with the health system.
• Leads design, implementation, and enhancement of assigned CIS areas.
• Evaluates and assists with documentation of current processes, establishing a baseline for developmental improvements of future workflows.
• Validates work developed by CIS staff and support teams.
• Promotes enterprise standardization, utilization, and leading practices with site clinical leadership and staff.
• Collaborates with key clinicians and stakeholders to define data reporting requirements and analysis in support of patient/clinical records, performance improvement and departmental decision-making.
• Acts as a liaison to Nursing Institute, QM and Risk Management and Center for Clinical Excellence staff to coordinate and communicate CIS projects and outcomes measurement; reports on project status to CIS management.
• Facilitates ongoing enterprise CIS design and implementation associated with Nursing Institute policies and practices and QM standards.
• Ensures education of clinical and support staff to optimize information system applications and maintain integrity.
• Selects, develops, manages, and evaluates direct reports; ensures performance appraisals are completed in a timely fashion.

Requirements

• Bachelor's Degree required, or equivalent combination of education and related experience.
• 6-8 years of relevant experience and 2-5 years of leadership/management experience required.

Nice-to-haves

• Certification in EpicCare Inpatient Procedure Orders
• Laboratory information systems (LIS) experience is preferred.

Benefits

• Salary range of $91,400-$158,100/year
• Equal employment opportunity policy ensuring fair treatment of all applicants and employees.