Manager Provider Data - QuickBase

$54,300 - $152,600/Yr

CVS Health - Providence, RI

Full-time - Manager

Providence, RI

Health and Personal Care Retailers

About the position

Bring your heart to CVS Health. Every one of us at CVS Health shares a single, clear purpose: Bringing our heart to every moment of your health. This purpose guides our commitment to deliver enhanced human-centric health care for a rapidly changing world. Anchored in our brand - with heart at its center - our purpose sends a personal message that how we deliver our services is just as important as what we deliver. Our Heart At Work Behaviors support this purpose. We want everyone who works at CVS Health to feel empowered by the role they play in transforming our culture and accelerating our ability to innovate and deliver solutions to make health care more personal, convenient and affordable. In this Network Relations Manager role, you will act as the primary resource for an assigned profile of larger and more complex providers (i.e. market/ regional/ national, large group or hospital systems) to establish, oversee, and maintain provider risk management and positive relationships and support high value initiative activities. You will drive the implementation of internal and external solutions to achieve provider satisfaction, cost targets, network growth, and efficiency targets. Additionally, you will have limited contract negotiation responsibilities for assigned providers and will manage and maintain the data quality during the network development lifecycle. Performing complex analysis on large data sets will also be a key part of your responsibilities.

Responsibilities

• Act as the primary resource for larger and more complex providers to establish and maintain provider risk management and positive relationships.
• Drive the implementation of internal and external solutions to achieve provider satisfaction, cost targets, network growth, and efficiency targets.
• Manage and maintain data quality during the network development lifecycle.
• Perform complex analysis on large data sets.
• Support high value initiative activities.

Requirements

• Strong verbal and written communication skills.
• Interpersonal skills and problem resolution abilities.
• Critical thinking skills with proven ability to influence and collaborate with providers and partners at all levels.
• 2 years of advanced QuickBase skills, including the ability to write code and formulas for advanced QuickBase design and reporting.
• 4+ years' experience in a business segment specific environment servicing or managing non-standard relationships with providers.
• 3-5 years' experience with business segment specific policy, benefits, plan design and language.
• Working knowledge of business segment specific codes, products, and terminology.
• At least 1 year of experience supervising or managing a production-oriented team.

Nice-to-haves

• Proven advanced problem-solving skills.
• Demonstration of meeting leadership skills and meeting management.
• Demonstration of experiential or educational project management skills.
• Ability to evaluate data and identify action plans or solutions based on data.
• Ability to handle conflict management.
• Ability to educate an outcome or position even if unfavorable.

Benefits

• Full range of medical, dental, and vision benefits.
• 401(k) retirement savings plan.
• Employee Stock Purchase Plan.
• Fully-paid term life insurance plan.
• Short-term and long-term disability benefits.
• Numerous well-being programs.
• Education assistance and free development courses.
• CVS store discount and discount programs with participating partners.
• Paid Time Off (PTO) or vacation pay, as well as paid holidays throughout the calendar year.