Spectrum - Greenwood Village, CO

posted 3 months ago

Full-time - Mid Level
Greenwood Village, CO
Telecommunications

About the position

This role is responsible for planning and implementing activities and efforts within the Centralized Purchasing group. The individual will develop, communicate, and enforce company policies and procedures for purchasing. This position involves directly supervising and mentoring a team of Buyers who coordinate and receive purchase requests from various Business Units. The role includes creating purchase requests in Ariba, ensuring that products and services are delivered and received in Ariba, and reconciling any mismatches between invoices, purchase orders, and receipts. The successful candidate will identify and create business value across the organization while modeling, leading, and training others to focus on quality and thoroughness. An expert-level understanding of Purchasing methodology and Charter policies is essential. The major duties and responsibilities include actively and consistently supporting all efforts to simplify and enhance the customer experience. The candidate will cultivate a culture of employee equity and inclusion, learning, respect, accountability, recognition, and a customer service focus. They will lead and manage multiple complex Business Units and Categories across up to four systems, managing day-to-day activities, setting targets, and implementing guidelines to achieve goals. Coaching and developing direct reports through continuous feedback and accountability for business objectives is a key aspect of this role. The individual will develop goals, document performance, provide performance feedback, and formally evaluate the work of employees, offering rewards and recognition for proper and efficient performance. Identifying and developing appropriate training, both formal and on-the-job, is crucial for staff development, cross-training, and resource load balancing. The role also involves performing front-end quality reviews to ensure that defined standards are met and that high-quality purchase requisitions are created and routed for approval. The candidate will manage, troubleshoot, and problem-solve any issues that arise in the end-to-end process from receipt of purchase requests through to the closing of open purchase orders. Building collaborative partnerships and effectively influencing colleagues across Operations and Procurement to implement key initiatives is essential. The candidate will develop and present persuasive responses using facts and logic to address concerns, partner with the business to identify and drive business process improvement opportunities, and serve as a subject matter expert for key purchasing processes and technology solutions. Driving operational and transactional efficiency, identifying gaps, root causes, and implementing resolutions are also critical responsibilities. The individual will evaluate, recommend, and develop best practices for their respective area, audit supplier performance on invoice and shipment discrepancies, and work closely with internal departments to resolve issues as needed. Leading formal communications on Key Performance Indicators (KPI) and Service Level Agreement (SLA) performance to key stakeholders is also part of the role, along with actively participating in various process improvement and cost optimization activities. The candidate will manage multiple ongoing complex projects for the team, ensuring that projects are completed on time by building timelines to achieve goals, and serve as the integration point to support complex, cross-functional initiatives. Additionally, the individual will assist and support the Sourcing Teams with competitive bid activities and perform other duties as assigned and/or required.

Responsibilities

  • Actively and consistently support all efforts to simplify and enhance the customer experience.
  • Cultivate a culture of employee equity and inclusion, learning, respect, accountability, recognition, and customer service focus.
  • Lead and manage multiple complex Business Units/Categories in up to four systems.
  • Manage day-to-day activities, set targets, and implement guidelines to achieve goals.
  • Coach and develop direct reports through continuous feedback and accountability for business objectives.
  • Develop goals, document performance, provide performance feedback, and formally evaluate the work of employees; provide reward and recognition for proper and efficient performance.
  • Identify and develop appropriate training (formal and on-the-job) for staff, and provide cross-training to support skills growth, career opportunities, and resource load balancing.
  • Perform front-end quality reviews to ensure defined standards are met and high-quality purchase requisitions are created/routed for approval.
  • Manage, troubleshoot, and problem-solve any issues that arise in the end-to-end process from receipt of purchase request through to closing of open purchase orders.
  • Build collaborative partnerships and effectively influence colleagues across Operations and Procurement to implement key initiatives.
  • Develop and present persuasive responses using facts and logic to address concerns.
  • Partner with the business to identify and drive business process improvement opportunities and system solutions.
  • Serve as subject matter expert and lead for key purchasing process and technology solutions, and cross-functional initiatives.
  • Drive operational and transactional efficiency, identify gaps, root causes, and implement resolutions.
  • Evaluate, recommend, and develop best practices for their respective area.
  • Audit supplier performance on invoice and shipment discrepancies, and work closely with internal departments to resolve issues as needed.
  • Lead formal communications on Key Performance Indicators (KPI) and Service Level Agreement (SLA) performance to key stakeholders.
  • Identify and resolve any missed SLAs.
  • Actively participate and assist with various process improvement and cost optimization activities, such as supplier consolidation, product standardization, and item master cleanup.
  • Manage multiple ongoing complex projects for the team, ensuring projects are completed on time through building timelines to achieve goals.
  • Serve as the integration point to support complex, cross-functional initiatives.
  • Assist/support the Sourcing Teams with competitive bid activities.
  • Perform other duties as assigned and/or required.

Requirements

  • Ability to read, write, speak and understand English.
  • Ability to supervise, coach and motivate others.
  • Ability to build trust and relationships with internal stakeholders and suppliers.
  • Motivated, self-directed work ethic, willing to pursue individual and team goals.
  • Demonstrated detail orientation with emphasis on accuracy.
  • Demonstrated written and oral communication skills.
  • Ability to manage multiple competing demands and prioritize effectively.
  • Ability to work independently, as well as in a collaborative and dynamic team environment.
  • Ability to handle multiple projects and seek input to prioritize.
  • Ability to isolate and troubleshoot issues.
  • Demonstrated critical thinking and analytical skills.
  • Ability to make decisions and solve problems while working under pressure.
  • Ability to show judgment and initiative and to accomplish job duties.
  • Proficiency in Windows suite of office tools.
  • Bachelor's degree or equivalent combination of education and experience.
  • 5+ years in Purchasing or Purchasing-related activities.
  • 3+ years working with an electronic purchasing tool.
  • 2+ years of management or supervisory experience.

Nice-to-haves

  • Bachelor's degree in Business or Supply Chain Management preferred.
  • 5+ years of supplier negotiation and project management experience.
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