Manager, Quality Assurance, Community Corrections

$47,000 - $47,000/Yr

CoreCivic - Del Valle, TX

Full-time - Manager

Del Valle, TX

Executive, Legislative, and Other General Government Support

About the position

The Manager, Quality Assurance, Community Corrections is responsible for overseeing all aspects of Quality Assurance within a residential setting. This role focuses on ensuring compliance with established policies, conducting audits and inspections, and collaborating with various stakeholders to enhance facility operations and services. The position requires a commitment to high standards of care and professionalism, aimed at positively impacting the communities served.

Responsibilities

• Manage all areas of Quality Assurance including audits, inspections, data gathering and analysis, reporting, training, and communication.
• Collaborate with facility management and department managers to formulate, revise, and implement policies and procedures in compliance with company policies and accreditation standards.
• Develop strong working relationships with contracting agencies and ensure consistent communication between the facility and these agencies.
• Conduct audits and inspections of facility operations and maintenance, making improvement recommendations to enhance efficiency and quality.
• Coordinate with department heads to develop, review, implement, and validate corrective action plans addressing root causes of issues.
• Conduct regular inspections to ensure facility is ACA audit ready and maintain all facility ACA files.
• Provide direction and advise on best practices to ensure top facility performance based on experience, data, and contractual standards.
• Compile, prepare, and maintain standard operating records and reports as required by management and policies.
• Collaborate with FSC Legal to review and respond to lawsuits, providing necessary facility records and attending hearings as needed.
• Supervise and train Quality Assurance department staff, directing and reviewing work assignments.

Requirements

• Bachelor's degree in criminal justice, corrections, social or behavioral science, quality assurance, business administration, or a related field.
• Two years of experience in corrections, quality assurance, accreditation, or a related field.
• Excellent written communication skills and analytical ability.
• Proficiency in Microsoft Office applications or similar software.
• A valid driver's license is required.
• Must be at least 18 years of age.