HCA Healthcare - Panama City, FL
posted 2 months ago
Part-time,Full-time - Manager
Panama City, FL
10,001+ employees
Hospitals
About the position
The Manager of Rehab Services at HCA Florida Gulf Coast Hospital is responsible for ensuring high-quality, patient-centered care through effective oversight of the Rehab Therapy team. This role involves coordinating staffing levels, treatment schedules, and monitoring the quality of therapy services provided. The Manager also acts as a licensed therapist when necessary, guiding therapeutic care to achieve optimal patient outcomes and satisfaction.
Responsibilities
- Prepares and implements staffing schedules, adjusting as needed to ensure appropriate staffing levels.
- Helps determine category of admission (i.e. observation status or inpatient admission) placement on department in absence of case manager.
- Completes rounding on all therapy staff according to established time frames.
- Serves as liaison between patients, family, staff and physicians.
- Identifies patient complaints; resolves issues and reports to management.
- Identifies and communicates any quality/safety/risk issues to appropriate leader for resolution.
- Ensures timely, accurate documentation of services, according to hospital and departmental standards.
- Ensures completion of daily charges.
- Compiles reports for chaplaincy services, social services, nursing administration, etc. and assists staff in completing other reports as needed to facilitate communication.
- Facilitates allocation of appropriate resources to ensure quality.
- Authorizes the procurement of supplies, equipment, etc. in emergent situations.
- Fosters a culture promoting teamwork to accommodate departmental cooperation throughout the facility.
- Reviews various feedback mechanisms and helps identify opportunities to improve customer/patient satisfaction. Supports the development and implementation of strategies to elevate the patient experience.
- Leads in a way that inspires commitment to the vision/mission/values of the organization. Implements evidence-based employee engagement practices.
- Identifies development opportunities or training needs of individual employees and teams. Provides coaching, feedback, and training to improve performance.
- Participates in interviewing applicants for open therapy positions.
- Assumes responsibility for resolving and/or channeling employee grievances, disputes, or concerns according to appropriate procedures.
- Administers treatments and physical agents according to specialty, as prescribed by a referring physician.
- Performs other duties as assigned.
Requirements
- Basic Cardiac Life Support must be obtained within 30 days of employment start date
- Bachelors Degree
- Licensed Physical Therapist, or Occupational Therapy (OT), or Speech Pathologist
Benefits
- Comprehensive medical coverage with low copay options
- Dental and vision benefits
- Life and disability coverage
- Flexible spending accounts
- Supplemental health protection plans
- Auto and home insurance
- Identity theft protection
- Legal counseling
- Long-term care coverage
- Moving assistance
- Pet insurance
- Free counseling services
- 401(k) Plan with a 100% match on 3% to 9% of pay
- Employee Stock Purchase Plan with 10% off HCA Healthcare stock
- Family support through fertility and family building benefits
- Referral services for child, elder and pet care
- Consumer discounts
- Education assistance
- Colleague recognition program
- Time Away From Work Program
- Employee Health Assistance Fund
