Manager, Retail Merchandise Production

$60,000 - $66,560/Yr

Warner Music Group - Nashville, TN

Full-time - Mid Level

Nashville, TN

Motion Picture and Sound Recording Industries

About the position

At Warner Music Group, we're a global collective of music makers and music lovers, tech innovators and inspired entrepreneurs, game-changing creatives and passionate team members. Here, we know that each talent makes our collective bolder and brighter. We are guided by four core principles that underpin everything we do across all our diverse businesses: Music is Everything, Global Growth, Local Expertise, Innovation and Insight, and Empowered by People. This role is situated within the merchandise production team, which is responsible for the production and purchasing of merchandise for US concert tours, eCommerce, and outside retailers, as well as corporate and label promotions. The merchandise includes a variety of branded apparel and accessories. In this position, you will be responsible for day-to-day sourcing and purchasing of various merchandise, including decorated apparel, headwear, jewelry, and more. You will work closely with vendors to quote, manufacture, ship, and deliver products to retail customers while constantly monitoring multiple orders simultaneously. Collaboration with team members and effective communication with leadership will be key, as you will delegate priorities to coordinators and support various internal stakeholders, including artists, retail sales teams, and product managers. This fast-paced, high-volume position requires strong multi-tasking abilities, resourcefulness, and problem-solving skills. You will proactively take concrete actions to complete tasks, go the extra mile, and overcome obstacles to improve outputs. Your role will also involve creating quotes and purchase orders, managing production schedules, reviewing shipping plans, and ensuring timely communication of shipment schedules to retailers and inventory control. Additionally, you will monitor monthly invoice reports for timely reconciliation and maintain vendor report cards, conducting semi-annual reviews. Training and mentoring new team members will also be part of your responsibilities.

Responsibilities

• Source, vet, develop and maintain vendor relationships across an array of suppliers.
• Prioritize and manage incoming orders.
• Create quotes and purchase orders working closely with vendors for successful delivery.
• Manage production schedule and review shipping plans.
• Communicate shipment schedule to Retailers, Inventory Control and others daily.
• Monitor monthly invoice report to ensure timely reconciliation.
• Maintain vendor report card and create semi-annual reviews.
• Train and mentor new team members.
• Host weekly meetings with stakeholders and vendors to review work in progress.

Requirements

• 3 years of Apparel Procurement/Purchasing and/or Project management experience.
• Excellent organizational, time management, and attention to detail skills.
• Ability to work independently while being a team player.
• Customer-focused and results-driven attitude.
• Enjoyment in training, managing, and supporting team members.
• Ability to thrive in a fast-paced environment and prioritize effectively.
• Strong communication skills.
• Proficiency in Google, Excel, PowerPoint, and willingness to learn new software and workflow systems.

Nice-to-haves

• Retail merchandise, Music merchandise and/or eCommerce experience.
• Apparel print/decorating, custom cut & sew apparel and manufacturing experience.
• Experience with product management systems and/or order management systems.

Benefits

• Competitive salary range of $60,000 to $66,560 annually.
• Opportunities for professional development and career growth.
• Diversity, Equity, and Inclusion initiatives and programs.