Manager, Risk Management - Supply Chain Solutions (Hybrid)

About the position

The Risk Manager for Supply Chain Solutions (SCS) at Capital One is responsible for leading risk management initiatives across the organization, ensuring regulatory adherence, and managing a team of associates. This role involves collaborating with various business lines to identify and mitigate risks, while also driving process improvements and operational excellence within the supply chain. The position requires strong leadership, analytical skills, and the ability to communicate effectively with stakeholders at all levels.

Responsibilities

• Drive SCS' risk management and well-managed strategy in support of servicing areas and in partnership with vertical well-managed teams
• Develop insights using process, risk and control data that identify improvement opportunities in the servicing value chain and work upstream/downstream to drive improvements
• Convey compelling stories about process, risk and control insights leveraging data to various management levels within Capital One
• Use analytical skills to conduct Risk Process Improvement, Process Design & Process Excellence
• Anticipate risks based on new servicing intent and work with servicing teams to address and mitigate
• Partner with well-managed and risk management teams inside and outside the organization to further leverage best practices
• Provide well-managed and risk thought leadership to current and new enterprise services

Requirements

• High School Diploma, GED or Equivalent Certification
• At least 3 years of experience in Operations or Risk Management
• At least 2 years of experience in People Management

Nice-to-haves

• Bachelor's Degree
• At least 2 years of experience in risk, audit, or consulting for cloud-based technology solutions
• Business Process Management certification, Six Sigma Lean, Green Belt or Black Belt certification
• At least 3 years of experience in Project or Process Management
• At least 4 years of experience in Operations or Risk Management

Benefits

• Comprehensive health benefits
• Financial benefits
• Inclusive workplace policies