Manager Risk Management

KPMG - Albany, NY

Full-time - Manager

Albany, NY

Professional, Scientific, and Technical Services

About the position

KPMG is currently seeking a Manager Risk Management to join our Risk Management Digital Office organization. This role is pivotal in analyzing business processes, systems, and data to identify areas for improvement and provide recommendations for resolving complex business challenges. The successful candidate will utilize their technical expertise and exceptional problem-solving skills to collaborate with stakeholders, ensuring alignment to the strategy while gathering and documenting clear and testable business requirements. This involves employing various elicitation methods such as interviewing, workshops, and business process reviews, as well as examining and interpreting large datasets to extract meaningful insights and provide actionable recommendations. In this position, you will be responsible for developing and maintaining detailed project documentation, including business requirements, functional specifications, and test plans. You will perform requirements traceability throughout the project lifecycle to validate that the product meets the approved requirements, manage changing requirements and priorities, and support the testing process through the review of test cases. Your advanced verbal and written communication skills will be essential in building trusted relationships with project teams, stakeholders, and sponsors, as well as collaborating with technical teams to translate business requirements into technical specifications through detailed flow charts, diagrams, prototypes, use cases, and user stories. As a subject matter expert, you will drive technology solutions for the business, lead the preparation and execution of User Acceptance and Business Validation testing, and ensure deployment readiness to business users. You will also author and deliver training, User Guides, and FAQs to support Change Management Strategy and Adoption Plans. Monitoring and evaluating key performance indicators (KPIs) to measure the effectiveness of implemented solutions will be part of your responsibilities, along with staying up to date with industry trends and best practices in business analysis to drive continuous improvement. This role requires a deep understanding of stakeholder's business processes and/or product/application, ensuring business knowledge continuity with a view into the integration of product portfolios across functions.

Responsibilities

• Analyze business processes, systems, and data to identify areas for improvement and provide recommendations for resolving complex business challenges.
• Collaborate with stakeholders to gather and document clear and testable business requirements using various elicitation methods.
• Examine and interpret large datasets to extract meaningful insights and provide actionable recommendations.
• Develop and maintain detailed project documentation, including business requirements, functional specifications, and test plans.
• Perform requirements traceability throughout the project lifecycle to validate that the product meets the approved requirements.
• Manage changing requirements and priorities; support the testing process and traceability through review of test cases.
• Demonstrate advanced verbal and written communication within the project team, stakeholders, and sponsors.
• Collaborate with technical teams to translate business requirements into technical specifications through detailed flow charts, diagrams, prototypes, use cases, and user stories.
• Act as a subject matter expert to drive technology solutions for the business.
• Lead the preparation and execution of User Acceptance and Business Validation testing, ensuring deployment readiness to business users.
• Author and deliver training, User Guides, and FAQs to support Change Management Strategy and Adoption Plans.
• Monitor and evaluate key performance indicators (KPIs) to measure the effectiveness of implemented solutions.
• Stay up to date with industry trends and best practices in business analysis to drive continuous improvement.
• Act as a student of Risk Management with a deep understanding of stakeholder's business processes and/or product/application.

Requirements

• Minimum eight years of recent, proven experience as a Business Analyst or similar role with a strong track record of successful project delivery.
• Bachelor's degree in business administration, computer science, or a related field.
• Experience leading and managing requirements gathering for large programs and/or products required.
• Proficient in data analysis and visualization tools (e.g., Excel, Tableau, Power BI).
• CBAP/CCBA certification is a plus.
• Strong analytical and problem-solving skills, with the ability to think critically and provide innovative solutions.
• Excellent communication and interpersonal skills; capability to effectively collaborate with stakeholders at all levels.
• Detail-oriented and highly organized, with the capacity to manage multiple priorities and meet deadlines.
• Ability to work in a high-pressure, remote/distributed team environment and react quickly to problems and issues for multiple projects.
• Exposure and inclination to the use of advanced AI tools like ChatGPT and Microsoft Copilot to enhance productivity and streamline business/analysis processes.
• Demonstrate the ability to positively influence and mentor less experienced team members, establishing oneself as a credible source of knowledge.
• Knowledge of Agile methodologies and experience working in Agile environments is a plus.

Nice-to-haves

• Experience with advanced AI tools for business analysis.
• Knowledge of Agile methodologies.

Benefits

• Comprehensive medical and dental plans
• Vision coverage
• Disability and life insurance
• 401(k) plans
• Personal well-being benefits to support mental health
• Personal Time Off per fiscal year
• Calendar of holidays observed during the year
• Two firmwide breaks each year where employees will not be required to use Personal Time Off.