Manager, Risk Operations

$137,000 - $169,000/Yr

Uber - Chicago, IL

Full-time - Mid Level

Chicago, IL

Transit and Ground Passenger Transportation

About the position

The Risk Operations Manager at Uber is responsible for reducing fraud and abuse-related costs while developing innovative solutions to enhance the company's proactive risk posture. This role involves leading strategy development and achieving key goals related to emerging fraud patterns, investigating fraud cases, and designing scalable solutions to minimize fraudulent activity. The position requires a balance between delivering an exceptional user experience and preventing fraudulent activities, necessitating strong problem-solving skills and stakeholder management.

Responsibilities

• Develop and implement new risk mitigation solutions and frameworks to deter, detect, measure, and intervene against fraudulent activity.
• Analyze fraud vectors across the marketplace using SQL to review metrics and recommend solutions.
• Work with Product, Engineering, Data Science, and other teams to assess issues and develop scalable solutions.
• Evaluate the risk potential of new product features and recommend decisions to mitigate losses.
• Take ownership of Risk Management in the US&C and enhance service quality.

Requirements

• 5+ years of experience in Risk, Online Retailers, startup, strategy, operations, analytics, or business development.
• Bachelor's degree in a relevant field.
• Expert SQL proficiency.

Nice-to-haves

• Master's degree in a relevant field.
• Deep understanding of the Payments and Fraud ecosystem.
• Excellent judgment, critical thinking, and decision-making skills.
• Ability to translate data findings into business strategy.
• Self-motivated with the ability to work independently.
• Strong verbal and written communication skills.

Benefits

• Participation in Uber's bonus program.
• Eligibility for equity awards and other types of compensation.
• Various health and wellness benefits.