Rxo - Phoenix, AZ

posted 6 months ago

Full-time - Mid Level
Phoenix, AZ

About the position

Accelerate your career at RXO. RXO is a leading provider of transportation solutions. With cutting-edge technology at the center, we're revolutionizing the industry with our massive network and commitment to finding solutions for every challenge. We create more efficient ways for shippers and carriers to transport goods across North America. As a Sales and Operations Manager in Brokerage at RXO, you will lead a sales team, identify opportunities to present our world-class services and generate new sales revenue. You'll find yourself immersed in a rapidly growing environment fueled by achievement and a tenacious team spirit. We'll give you the support you need to excel at work, and the resources to build a career you can be proud of. What your day-to-day will look like: Mentor and lead a team of inside salespeople; provide industry expertise, guidance and support. Interview and train new employees, conduct employee reviews and establish detailed performance goals. Act as a liaison between Sales and Operations; work cross-functionally to review pricing, market penetration and service Key Performance Indicators (KPIs). Drive both revenue and margin growth across multiple verticals and modes; develop and maintain best business practices. Develop sales pipelines and strategies. Review sales activity KPIs, including revenue, margin, load count, call logs and CRM adherence. Review customer metrics in real time. Assist with submitting timely customer bid packages and RFPs.

Responsibilities

  • Mentor and lead a team of inside salespeople; provide industry expertise, guidance and support.
  • Interview and train new employees, conduct employee reviews and establish detailed performance goals.
  • Act as a liaison between Sales and Operations; work cross-functionally to review pricing, market penetration and service Key Performance Indicators (KPIs).
  • Drive both revenue and margin growth across multiple verticals and modes; develop and maintain best business practices.
  • Develop sales pipelines and strategies.
  • Review sales activity KPIs, including revenue, margin, load count, call logs and CRM adherence.
  • Review customer metrics in real time.
  • Assist with submitting timely customer bid packages and RFPs.

Requirements

  • 4 years of transportation-related experience.
  • Bachelor's degree (preferred).
  • 2 years of non-asset-based brokerage experience (preferred).
  • Experience in management and leadership; conflict resolution experience (preferred).
  • Ability to prioritize work and complete projects effectively within time limits.
  • Strong ability to think strategically and drive sales.
  • Proven leadership and collaboration skills with the ability to effectively supervise, coach and influence employees.

Benefits

  • 401(k) matching
  • Dental insurance
  • Employee assistance program
  • Health insurance
  • Life insurance
  • Paid time off
  • Tuition reimbursement
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