About the position
As the Sales Compensation Manager at DocuSign, you will play a pivotal role in aligning sales behaviors with the company's go-to-market strategy and objectives through effective sales incentives. This position requires you to partner closely with the Director of Sales Compensation Strategy, ensuring that the sales compensation plan is well-designed, implemented, and aligned with the overall business objectives. You will be responsible for the administration of the sales compensation plan, including policy development, roll-out, and exception management processes. The ideal candidate will be data-driven, collaborative, and comfortable leading cross-functional meetings, proactively identifying and solving problems while driving both tactical and strategic execution. In this role, you will work closely with various teams, including Sales Strategy & Operations, Finance, and HR, to ensure that compensation plans are aligned with commissionable roles and sales strategies. You will also benchmark competitive practices to ensure that the sales plans are effective in attracting and retaining top talent. Your responsibilities will include developing and modifying sales compensation policies, managing communications regarding compensation plan changes, and leading change management processes to ensure transparency and understanding among the sales teams. Additionally, you will manage a small to mid-sized team of sales compensation analysts, guiding them through non-standard assignments that require judgment and discretion. You will own the plan launch process for the fiscal year compensation plan distribution, ensuring that all designs and calculations meet specifications and support strong internal controls. This position is a people manager role, reporting directly to the Director of Sales Compensation Strategy, and is designated as a hybrid role, requiring a minimum of two days per week in the office.
Responsibilities
- Work closely with the Director of Sales Compensation Strategy during the annual planning cycle to understand commissionable roles and sales strategies.
- Collaborate with cross-functional teams including Sales Strategy & Ops, Finance, and HR.
- Develop, modify, and implement sales compensation policies that affect immediate operations and the wider sales organization.
- Deliver projects that enable the assigned function to achieve its strategic and operational goals.
- Plan effective customer communications regarding compensation processes and approaches.
- Benchmark competitive practices to ensure sales plans attract and retain top talent.
- Communicate requirements to the implementation lead for sales compensation plans, ensuring designs meet specifications.
- Develop and improve documentation and support strong internal controls.
- Manage and maintain all sales compensation policies and communications.
- Lead change management processes, educating teams on compensation plan changes and ensuring transparency.
- Build and manage a team of sales compensation analysts working on non-standard assignments.
- Own the plan launch process for fiscal year compensation plan distribution.
Requirements
- 5+ years of experience in sales compensation design and management.
- Bachelor's degree in a related field.
- Experience with Xactly or similar compensation platform.
- In-depth knowledge of sales compensation plan design, principles, and best practices.
- Strong understanding of Salesforce and G Suite.
- Excellent oral and written communication skills.
Nice-to-haves
- Certified Sales Compensation Professional (CSCP certified)
Benefits
- Paid parental leave
- Paid holidays
- Health insurance
- Paid time off
- Compassionate care leave
- Full health benefits options
- Retirement plans with potential employer contributions
- Learning and development opportunities
