Manager, Sales Engineering

Comcast - Plymouth Meeting, PA

Full-time - Manager

Plymouth Meeting, PA

10,001+ employees

Broadcasting and Content Providers

About the position

The Manager of Sales Engineering at Comcast is responsible for leading the Client/Sales Engineering teams that sell high-capacity Ethernet networks, internet, video, and advanced voice services to various enterprise and mid-market accounts. This role involves managing a team, providing subject matter expertise, developing processes to enhance departmental efficiency, and assisting in budget management.

Responsibilities

• Drive Comcast Business Class sales by leading, coaching, and developing a sales engineering team.
• Develop and implement processes and procedures to improve sales effectiveness and reduce cycle time.
• Act as a subject matter expert for all Comcast Business Service's products and services.
• Facilitate collaboration between the sales engineering team, National Engineering, and Technical Operations (NETO).
• Manage external equipment vendor relationships to elevate the knowledge base of field technical teams.
• Stay abreast of the competitive landscape and emerging technologies to best position Comcast in the marketplace.
• Exercise independent judgment and discretion in matters of significance.
• Maintain regular, consistent, and punctual attendance, with the ability to work nights, weekends, and overtime as necessary.

Requirements

• Bachelor's Degree preferred, or a combination of coursework and experience, or extensive related professional experience.
• 5-7 years of relevant work experience.

Nice-to-haves

• Customer Experience (CX) expertise
• Strong communication skills
• Teamwork and collaboration skills
• Sales engineering experience

Benefits

• Commission eligibility for sales positions
• Bonus eligibility for non-sales positions
• Best-in-class benefits
• Support for physical, financial, and emotional well-being