Manager, Sales Operations Management

Full-time - Manager

San Diego, CA

About the position

The Manager, Sales Operations Management is a strategic business partner to Sales Area VP and Managers in the Americas, managing support functions essential to sales force productivity in those Areas. These include planning, reporting, deal structure and quoting, quota setting and management, sales process optimization, sales on-boarding, and sales compensation design and administration. You will lead a team of Sales Operations Specialists in support of explosive sales growth and a quickly expanding sales force.

Responsibilities

• Lead a team of Sales Operations Specialists supporting Service Provider sales professionals in the Americas
• Understand sales go-to-market strategy and identify resourcing initiatives
• Support the weekly top-line forecast process including attending sales leadership forecast meetings, performing pipeline analytics, and driving adoption of forecasting tools and dashboards
• Manage the annual planning, territory and quota setting process
• Provide input to senior leadership in the development of sales incentive compensation programs, and partner with finance on administration to ensure accurate and timely payments to program participants
• Assist in deal structuring of customer contracts for new business, upsell/cross-sell, and renewal transactions
• Provide weekly, monthly, and quarterly reporting and metrics in support of meeting key sales initiatives and targets
• Work cross-functionally to develop campaigns, training programs, and processes that accelerate the sales cycle and arm the sales force to win in the market

Requirements

• Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving
• 5+ years proven experience of Sales Operations in a software sales organization
• Proficient in the use of sales methodologies and sales force automation tools
• Provided direct sales rep support on deal structuring and understanding of customer contracts guiding upsell and cross-sell opportunities
• Worked with sales management on territory planning and the development of quotas and commission rates
• Participated in the development and implementation of sales commission plans with an understanding of what drives sales behavior
• Organized, with excellent attention to detail and the ability to work in a fast-paced environment
• Proficient in PPT, Word and Excel

Benefits

• Base pay of $112,200 - $196,400
• Equity (when applicable)
• Variable/incentive compensation
• Health plans, including flexible spending accounts
• 401(k) Plan with company match
• Employee Stock Purchase Plan (ESPP)
• Matching donations
• Flexible time away plan
• Family leave programs