Manager, Sales Operations

$97,000 - $130,000/Yr

Apryse - Boston, MA

Full-time - Manager

Boston, MA

About the position

The Manager of Sales Operations will report to the Vice President of Go-to-Market Operations and will play a crucial role in supporting the regional sales leader. This position focuses on managing communications, sales strategies, and operational requirements while fostering key relationships with internal stakeholders to enhance the sales process. The role involves optimizing best practices in Sales Operations and Strategic Account Management, as well as measuring key performance indicators (KPIs).

Responsibilities

• Work with regional sales managers on the overall strategic sales plans to execute on the established company's objective
• Develop and implement best practices to improve efficiencies and sales execution
• Support the sales team by working with back-office functions to ensure the deal flow is timely, efficient and aligned with the selling motion
• Leverage Salesforce as the single system of record to proactively monitor and maintain high levels of quality, accuracy, and process consistency in the sales team's forecasting and planning efforts
• Manage quarterly business review (QBR) process for each regional team via cross functional alignment
• Support the forecasting review cadence for each region with the regional leader and other key stakeholders
• Identify productivity trends across the sales organization and use insights from reporting across systems to create and drive efficient processes and improve productivity
• Collaborate with sales leaders and other key individuals within the organization to drive and support day-to-day departmental and cross-functional initiatives
• Support and provide input into the development of account plan, territory models and sales quotas for the business.

Requirements

• 7+ years of management role in sales operations
• Outstanding facilitator for cross-functional thinking to define complex issues, generate ideas, influence thinking, and build consensus around decisions
• Strong analytical and financial skills anchored by natural, common-sense thinking
• Finely honed written and verbal communication skills driven by solid business logic and keen judgment
• Strong experience interacting with and presenting to senior leaders
• Strong project management, planning and organizational skills
• Self-motivated and able to independently structure and lead complex analyses
• Able to give and receive constructive criticism, especially when initiatives are off-track, over-budget and/or behind-schedule
• Excellent relationship-building and interpersonal skills with the ability to effectively inform, motivate, and organize a multi-person sales team
• Able to work effectively in a fast-paced, dynamic environment while staying highly organized and detail-oriented
• High level proficiency in Salesforce.com, Advanced Excel skills as well as experience building and using advanced analytics (Tableau, PowerBi, etc.)
• Bachelor's degree

Benefits

• 401(k) matching
• Dental insurance
• Health insurance
• Vision insurance