Manager Scrum Master

$120,000 - $135,000/Yr

Webster Bank - Stamford, CT

Full-time - Senior

Stamford, CT

Credit Intermediation and Related Activities

About the position

As a Scrum Master in our Business Solutions division (CIO's Org) at Webster Bank, you will play a pivotal role in driving the adoption of Agile methodologies, particularly Scrum, to enhance the delivery of technology solutions. Your primary focus will be on enabling teams to achieve their highest potential by promoting self-organization, collaboration, and continuous improvement. You will facilitate the Agile process and serve as a servant leader, guiding our development teams through the entire software development lifecycle. This position is essential in fostering a culture of transparency, accountability, and continuous improvement within the organization. In this role, you will serve as a Scrum Master for one or more Agile teams, facilitating all Agile ceremonies, including sprint planning, daily stand-ups, sprint reviews, and retrospectives. You will coach and mentor team members on Agile principles, practices, and frameworks, helping them to understand and embrace the Agile mindset. Your responsibilities will also include removing impediments and blockers that hinder the team's progress, working collaboratively with stakeholders to find timely resolutions, and acting as a shield for the team to protect them from external distractions and influences that may disrupt their focus and productivity. Collaboration is key in this role, as you will work closely with Product Owners, Developers, Quality Assurance, and other stakeholders to prioritize and deliver high-quality software increments in a timely manner. You will track and communicate team progress, velocity, and other relevant metrics to stakeholders, promoting transparency and visibility. Additionally, you will continuously seek opportunities to optimize the Agile process and drive improvements in team performance, efficiency, and delivery. Generating and maintaining various reports, including sprint progress, velocity, burndown charts, and stakeholder updates, will be part of your responsibilities to ensure transparency, visibility, and continuous improvement within Agile teams.

Responsibilities

• Serve as a Scrum Master for one or more Agile teams, fostering a culture of transparency, accountability, and continuous improvement.
• Facilitate all Agile ceremonies, including sprint planning, daily stand-ups, sprint reviews, and retrospectives, ensuring their effectiveness and efficiency.
• Coach and mentor team members on Agile principles, practices, and frameworks, helping them to understand and embrace the Agile mindset.
• Remove impediments and blockers that hinder the team's progress, working collaboratively with stakeholders to find timely resolutions.
• Act as a shield for the team, protecting them from external distractions and influences that may disrupt their focus and productivity.
• Collaborate closely with Product Owners, Developers, Quality Assurance, and other stakeholders to prioritize and deliver high-quality software increments in a timely manner.
• Track and communicate team progress, velocity, and other relevant metrics to stakeholders, promoting transparency and visibility.
• Continuously seek opportunities to optimize the Agile process and drive improvements in team performance, efficiency, and delivery.
• Generate and maintain various reports, including sprint progress, velocity, burndown charts, and stakeholder updates, to ensure transparency, visibility, and continuous improvement within Agile teams.

Requirements

• Bachelor's degree in Computer Science, Information Technology, or a related field.
• 6 to 10 years of experience as a Scrum Master.
• Certification in Agile methodologies, such as Certified Scrum Master (CSM) or Professional Scrum Master (PSM).
• SAFe certification and Kanban certification are a plus.
• Proven experience in the banking or financial services sector, with an understanding of Salesforce technologies.
• Strong knowledge of Agile principles, practices, and frameworks, particularly Scrum and Kanban.
• Excellent facilitation, communication, and interpersonal skills, with the ability to effectively collaborate and influence stakeholders at all levels.
• Experience working with cross-functional Agile teams comprised of Developers, Quality Assurance, Business Analysts, and other roles.
• Strong problem-solving skills and the ability to navigate complex environments to drive team success.

Nice-to-haves

• Strong understanding of Agile scaling frameworks, such as SAFe, and the ability to implement and coach these frameworks within the organization.
• Understanding Salesforce Financial Service Cloud will be useful.
• Experience with tools such as Jira, Confluence, and other Agile project management software.

Benefits

• Incentive compensation based on performance.
• Robust development opportunities for career growth.