Manager-Scrum Master

About the position

The Scrum Master role at McDonald's is focused on facilitating the daily operations of an agile squad within the Strategy & Planning team. This position is responsible for ensuring that Scrum ceremonies are executed effectively, promoting Agile best practices, and fostering a high-performing team environment. The Scrum Master will work closely with the Product Manager to maintain the product backlog and ensure the team is productive and self-organized, ultimately driving the successful delivery of projects aligned with McDonald's growth strategy.

Responsibilities

• Ensure Scrum ceremonies (e.g., stand ups, sprint planning, sprint retrospectives, etc.) are executed properly, driving the team to develop and deploy faster.
• Champion Agile CoE standards and processes within the team, acting as a front-line change agent.
• Support Agile Coach in educating the team, executing Agile best practices, promoting self-organization, and driving toward high-functioning teams.
• Eliminate blockers and external interferences to development progress.
• Help Product Manager maintain the product backlog and hold the team accountable to defining stories at the right level.
• Support Product Manager in defining Definition of Done (DoD) for the product.
• Report to the Product Manager and own reporting and communication of scrum progress.
• Participate in scrum of scrums with other teams as needed.
• Address issues with their process and hold the squad to quality.
• Capture key squad metrics and support team improvement.
• Maintain and clean up JIRA in alignment with best practices.

Requirements

• 5+ years' experience in mentoring and guiding Agile teams.
• Deep understanding of the Scrum framework, with a demonstrated history of mentoring high performing teams.
• Deep understanding of Agile software delivery, the path to production, and other operational aspects.
• Experience with Agile toolsets (e.g., Jira, Confluence, etc.).
• Exceptional communications and stakeholder management skills with strong Emotional Intelligence.

Nice-to-haves

• Significant work experience playing an active role in Agile transformations.
• Demonstrated experience of coaching organization on Agile best practices.
• Proficiency in change management techniques to facilitate cultural and organizational shifts.
• Previous experience in leading or contributing to an Agile Center of Excellence.
• Knowledge across several Agile frameworks including Lean, Agile-Scrum, Kanban, Scaled Agile Framework (SAFe), Extreme Programming (XP).
• Experience working in a Quick Service Restaurant (QSR) industry.

Benefits

• Equal employment opportunities for all employees and applicants.
• Commitment to diversity and inclusion in the workplace.
• Reasonable accommodations for individuals with disabilities.