Manager, Service Desk
Chugach Electric Association•Anchorage, AK
470d
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About The Position
The Manager of the Service Desk at Chugach Electric Association is responsible for overseeing the daily operations of the IT Service Desk, which includes managing desktop support, mobile device provisioning, licensing management, and software delivery. This role involves coordinating with various personnel on operational and project initiatives, resolving conflicts, and ensuring compliance with service level agreements. The position also requires participation in budget preparation and collaboration with other IT managers to guide the technology direction of the Association.
