Hollywood Presbyterian Medical Center - Los Angeles, CA

posted 1 day ago

Full-time
Los Angeles, CA
Hospitals

About the position

The Manager of Social Services is responsible for managing the daily operations of the Social Services department at HPMC and Acute Rehabilitation including day to day Social Service programs. Provides clinical and administrative supervision to social workers; developing social services budget, business and service plans; implementing quality management/improvement programs for social services; developing and implementing social services policies, procedures, protocols and clinical practices/standards.

Responsibilities

  • Delivery of social work programs/services.
  • Quality management.
  • Fiscal management, and patient/community planning services.
  • Manage staff (including staff deployed to multiple departments and locations).
  • Ensure competencies.
  • Provide clinical leadership and supervision/consultation.
  • Develop, implement and monitor the quality management programs for social services.
  • Assess and analyze staff development needs.
  • Develop and/or present educational/development services that support the delivery of high quality social work.
  • Develop and manage departmental budget and costs including identification and implementation of opportunities for improved services, value enhancement, and cost reduction/management.
  • Manage (including collaborating with human resources) and resolve human resources, labor relations, employee performance issues.
  • Safety and risk management issues on a first level basis.
  • Analyze and implement appropriate staffing levels and skill-mix.
  • Recommend, develop, and implement new programs enhancing quality of care and services to specialized patient populations.
  • Participate in writing and/or developing grant proposals.
  • Identify community resources; collaborate with community organizations in developing new programs and enhancing community services patients and other users of our services.
  • Collaborate/consult with medical center physician chiefs, departmental managers, and other users of social work services, on psycho-social matters/service needs and ensures that service is provided in an integrated and comprehensive manner.
  • Identify issues which interface with service delivery and develop techniques to resolve them.
  • Ensure compliance with federal, local and state regulatory/compliance standards.
  • Make sound decisions on best use of resources in support of medical center priorities and strategies.
  • Provide leadership and guidance in stewarding the organization through inevitable change which integrates different points of view and builds ownership.
  • Support the successful operational implementation and use of technology and New Products.

Requirements

  • Bachelor's Degree or equivalent related experience required.
  • Minimum 3 years of clinical social work experience.
  • Minimum 1 year of supervision in an acute hospital setting required.
  • Proficient in collaborating with patients residing outside of a home and dealing with substance abuse issues.
  • Demonstrated ability to utilize knowledge, principles and practices of fiscal and program management.
  • Demonstrated knowledge of social services treatment/delivery issues, as well as theories of human development and psycho dynamics.
  • Ability to demonstrate oversight to Social Services members.
  • Demonstrated leadership and an ability to influence and motivate others.
  • Demonstrated success in operations improvement efforts, cost management initiatives, and hospital and health system development and management.
  • Must be able to work in a union environment.
  • Licensed Clinical Social Worker (LCSW).
  • Current Los Angeles County Fire Card (or must be obtained within 30 days of employment).
  • Assault Response Competency (ARC) (within 30 days of employment).

Nice-to-haves

  • Master's degree in social work from an academic institution accredited by the Council of Social Work Education.
  • 3-5 years Acute Care Hospital Medical Social Worker experience.
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