Northwell Health - Lake Success, NY

posted 2 months ago

Full-time - Manager
Lake Success, NY
Ambulatory Health Care Services

About the position

The Manager, Software Development, Engineering and Services - Business Analyst Manager position is a leadership role within the Health Information Exchange (HIE) team at Northwell Health. This team is dedicated to developing custom solutions utilizing the InterSystems HealthShare application and various technologies, including Microsoft Azure and Google Cloud Platform (GCP). The HIE platform integrates hundreds of applications that handle various data formats such as HL7, CCD, Flat File, XML, and APIs, with the primary goal of consolidating data for consumer access while supporting clinical workflows. In this role, the manager will collaborate and coordinate with multiple departments, providing essential leadership to team members and supervisors. The manager will be responsible for guiding the design, development, testing, deployment, maintenance, and support of applications within the health systems software, which may include both web and mobile applications. The position requires establishing functional requirements and reviewing solutions to ensure they meet organizational needs, as well as working closely with technical teams to analyze acquisition requirements. The manager will also advise staff and management on contract terms, applicable policies, and best practices to further the IT department's business objectives. This includes overseeing the implementation of software development methodologies, responding to inquiries about contract obligations, and collaborating with stakeholders during contract negotiations. Monitoring active contracts and assisting IT staff in understanding and fulfilling contractual commitments are also key responsibilities. The role encompasses various essential functions as defined under the Americans with Disabilities Act, ensuring that all duties are performed effectively and efficiently.

Responsibilities

  • Provides leadership to Software Development, Engineering and Services team members and supervisors by communicating and guiding designing, building, testing, deploying, maintaining, and supporting applications or the health systems software, which may include web or mobile applications.
  • Develops and builds consensus for goals in alignment with the health system.
  • Establishes functional requirements and reviews solutions to ensure organizational needs are met.
  • Works with the technical teams to analyze acquisition requirements.
  • Advises all levels of staff and management regarding contract terms and conditions, applicable policies and procedures, and best practices to advance IT department business objectives.
  • Oversees implementation of one or more software development methodologies.
  • Responds to inquiries regarding contract obligations; advises project leaders regarding contractual issues; works with vendors and organization teams to understand and resolve contractual issues.
  • Collaborates with stakeholder departments throughout negotiation to facilitate contract implementation.
  • Monitors active contracts and helps IT staff with ensuring contractual commitments are understood and met.
  • Performs related duties as required.

Requirements

  • Bachelor's Degree required, or equivalent combination of education and related experience.
  • 6-8 years of relevant experience and 2-5 years of leadership/management experience required.

Nice-to-haves

  • Healthcare experience focusing on data mapping, translation, and normalization.
  • Strong knowledge of Healthcare interoperability standards: HL7, CDA, CCDA, CCD, FHIR.
  • Familiarity with healthcare data structure, components, and relationships.
  • Familiarity with identity management, and merge/move workflows.
  • Well conversant with SDLC processes and methodologies.
  • Self-starter with strong communication, presentation, relationship building, and strategic analytical skills.
  • Strong time management, goal setting, and task prioritization abilities.

Benefits

  • Comprehensive benefits package including health insurance, retirement plans, and paid time off.
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