Manager, Software Development & Engineering

$105,000 - $148,000/Yr

Charles Schwab - Richfield, OH

Full-time - Manager

Richfield, OH

1,001-5,000 employees

Securities, Commodity Contracts, and Other Financial Investments and Related Activities

About the position

The Manager, Software Development & Engineering at Charles Schwab is responsible for delivering exceptional application and production support while ensuring system health and performance. This role requires strong critical thinking skills, a focus on problem-solving, and the ability to collaborate with various teams across the organization. The manager will advocate for security, stability, and reliability in solution discussions and will play a key role in maintaining production environments.

Responsibilities

• Establish systems to communicate relevant system health information to internal and external stakeholders.
• Measure and optimize system performance from a deployment perspective.
• Work with Software Engineers to develop and support reliable and maintainable deployment solutions.
• Provide expert operational support for all application platforms with an emphasis on automation.
• Administer and maintain production environments.

Requirements

• 10+ years of experience in a 24 x 7 Site Reliability Engineer role leading efforts to support enterprise applications, infrastructure, and systems.
• 10+ years of experience with monitoring and logging with Splunk.
• 10+ years of experience in measuring, tracking, and improving SLO/SLA's/KPI's.
• 10+ years of experience with a systems programming language including Python, PowerShell, C#, JavaScript, and shell scripting.
• 10+ years of experience with SALT and/or Ansible technology.
• 7+ years of experience with tools such as GitHub, Bamboo, Bitbucket.
• 3+ years of experience with Cisco networking (CCNA certification).
• Availability for after-hours calls/incident management.

Benefits

• 401(k) matching
• Dental insurance
• Employee stock purchase plan
• Health insurance
• Paid parental leave
• Sabbatical
• Tuition reimbursement