Manager, Software Engineering (Data)

Choice Hotels - Scottsdale, AZ

Full-time - Manager

Scottsdale, AZ

5,001-10,000 employees

Accommodation

About the position

SkyTouch Technology is an early innovator of cloud-based, mobile-enabled property management system (PMS) solutions for the hospitality industry. Over the last 10+ years, our PMS software, SkyTouch Hotel OS®, has been successfully implemented in over 6,500 properties worldwide. With our proven track record, we have both disrupted the industry and changed the face of hotel operations management, becoming the premiere cloud-based PMS solution for value, scalability, and mobility through industry-leading onboarding, training, and service. As a company that relies heavily on continuing innovation, we always need the help of highly qualified and motivated individuals who want to help move us to the next level. The Software Engineering Department is tasked with delivering scalable applications, systems, and services utilizing state-of-the-art technologies, adhering to engineering best practices and methodologies. As an integral member of our Software Engineering Team, you will lead the team to achieve excellence in creating highly scalable and efficient applications, leading to utmost user satisfaction and motivated team members. The Software Engineering Manager (Data) serves as the owner of the data environment including transactional databases, decision support databases, and data transformation processes. This role is responsible for the overall health of the reporting/data warehouse environment and the ETL (Extract, Transform, Load) processes that load data into the environment. The Software Engineering Manager (Data) is a subject matter expert in two or more of those key technology areas and is expected to balance solving technological challenges, mentoring, driving resources to excel, and collaborating with stakeholders to improve or develop new applications/services.

Responsibilities

• Actively participates in software development and code reviews related to the required skills.
• Provides technical leadership for up to 3 SkyTouch agile teams to drive architecture, design, and code quality in alignment with the vision and direction set for the department.
• Actively participates within agile teams to design, develop (write code), test, and deploy software.
• Promotes and ensures a high level of technical excellence in our IT development staff that is in keeping with a high-performing organization.
• Maintains continual communication with assigned project teams, verifying what was designed was built and adjusting the solution architecture as appropriate throughout the project.
• Helps define and promotes best practices and guidelines to ensure continuous improvement in resilience, quality, scalability and performance within the engineering staff.
• Ensures that standards are followed for technical excellence, including relevant certifications.
• Anticipates future technology needs based on business requirements and participates in the selection and rollout of new technologies and tools.
• Research new technologies and maps how they apply to current and future business needs.
• Manages the domain's staffing levels based on technical skill sets, application knowledge and business roadmap.
• Actively participates in the interviewing and hiring processes and ensuring successful functional onboarding of new associates.
• Planning, assigning, and directing work for direct reports in collaboration with Domain owner and PMO.
• Setting reasonable stretch performance goals, providing constructive, balanced, regular performance feedback, and conducting semi-annual performance appraisals.
• Participate in IT talent review process with direct manager to ensure a high level of performance is maintained across the organization.
• Recognizing and rewarding performance excellence.
• Collaborating with direct reports on their professional development and growth.
• Drives adoption of identified design patterns, standards, principles, and best practices throughout their assigned project teams.

Requirements

• Expertise in one or more development technologies: Java EE, Python, SQL, Web Services, scripting languages, etc.
• Experience with business intelligence applications and data warehouses.
• Expertise in one or more data technologies: Analytics, ETL, ELT, SQL, data Modeling, etc.
• A minimum of 2 years of experience with AWS data lake technologies such as DMS, Glue, S3, Kinesis.
• Experience with Service Oriented Architecture concepts, web/RESTful services, and event-driven architecture.
• Hands-on experience with AWS cloud provider and knowledge of serverless architecture.
• Bachelor's degree in computer science, Information Systems, Engineering, or related discipline.
• A minimum of 5 years of experience in the support of high volume, mission critical databases.
• A minimum of 3 years of experience in support of decision support data warehouse systems.
• A minimum of 7 years of experience in the development of high volume, mission critical applications in heterogeneous environments/architectures for multi-user systems.
• Knowledge of database best practices and data warehousing best practices.
• Experience using Version control systems, such as Git.
• Use of collaboration tools such as Atlassian Tools, DevOps.
• Experience in CI/CD best practices using build tools like Maven, Jenkins etc.

Nice-to-haves

• Familiar with OWASP top 10, Source Code Analysis Tools, SAST and DAST tools.
• Experience with Application profiling tools, Application Performance Management Tools (APM) App and Observability Platforms.
• Experience with AWS serverless architecture (AWS Lambda, API Gateway, CloudWatch).
• Strong knowledge of all aspects of the Software Development Life Cycle (SDLC).
• Proven success building applications that satisfy security, scalability, high availability, and network management/monitoring requirements.
• Experience in defining architectures that satisfy security, scalability, high availability, and network management/monitoring requirements.
• Experience with relational (SQL) and/or non-relational (NoSQL) databases and the design of highly available, distributed database applications.
• Experience in coaching and mentoring teams towards excellence and knowledge of talent management.
• Experience in business process modeling & reengineering.
• Knowledge of Agile/Scrum development methodologies.
• Knowledge of lean engineering principles and experience in applying them.