Diameter Health - Jacksonville, FL
posted 2 months ago
The Manager, Software Engineering at Availity is responsible for overseeing the delivery of the Availity Provider Data Platform and its key products. This role involves managing services to meet the needs of both internal and external clients while focusing on improving processes that affect customer satisfaction and relationships. The Manager is tasked with instilling strong engineering practices within their team and introducing rigor in software engineering. This includes overseeing the analysis, design, engineering, and ongoing improvements of software engineering processes and operations to achieve engineering excellence. The Manager will also be responsible for debugging, modifying, and ensuring the continuous delivery of provider data software for commercial and end-user applications. In addition to technical responsibilities, the Manager has corporate functional leadership obligations, which include hiring, supervising, and developing team members, as well as managing day-to-day team and project activities. The role requires collaboration with product teams and customers to ensure that the development of products and solutions aligns with business needs. The Manager will also be involved in evaluating team performance against goals, recommending buy versus build decisions, and minimizing barriers for managing contractors and vendor representatives. This position reports to the Senior Director of Provider Data Management and is integral to the success of Availity's mission to enhance patient care through innovative technology solutions. The Manager will lead and mentor multiple scrum teams, manage development activities for the product pipeline, and work closely with internal and external customers to vet product needs and deliverables. The role also emphasizes the importance of creating a developer culture that extends across the organization, establishing measurable objectives, and recognizing team members for their contributions.