Manager, Software Engineering

Tyler Technologies - Plano, TX

Full-time - Manager

Plano, TX

Professional, Scientific, and Technical Services

About the position

The Manager of Software Engineering at Tyler Technologies is a pivotal role that involves overseeing multiple projects and ensuring their alignment with higher-level initiatives and themes. This position requires a strong focus on product development, ensuring that the department adheres to deliverables stipulated by client contracts or investment roadmaps. The manager will participate in improving the development process and will have oversight for the development and delivery of large initiatives, enforcing adherence to the established development process. In this role, the manager will coordinate architectural, engineering, and product resources to establish the scope and solutions for development initiatives. They will conduct performance management and provide continuous feedback for the ongoing development of direct reports. Additionally, the manager will be responsible for reviewing large contracts to determine resource needs from the product management organization throughout the development, deployment, and implementation of custom development projects. The manager will also coordinate the sizing process for development activities, ensuring that the sizing includes a documented scope and solution that is well understood by the development organization. They will manage resource coordination, status reporting both internally and externally, and adherence to established timelines throughout the development process for assigned initiatives. Participation in planning activities for the development organization and acting as the primary contact for all development-related issues and questions are also key responsibilities of this role. Overall, the Manager of Software Engineering will play a crucial role in leading a team of highly skilled employees, ensuring quality results in a timely manner, and effectively managing client interactions in a demanding, high-pressure delivery-oriented environment.

Responsibilities

• Coordinates multiple projects, reconciling the interdependencies among them, and ensuring they are aligned with higher level initiatives and themes.
• Responsible for product development department adherence to deliverables stipulated by client contracts or investment road map.
• Participates in improving the development process.
• Oversight for the development and delivery of large initiatives.
• Enforcement of adherence to the development process.
• Coordination of architectural, engineering and product resources to establish scope and solution for development initiatives.
• Conduct performance management and provide continuous feedback/on-going development of direct reports.
• Responsible for reviewing large contracts to determine resource needs from the product management organization throughout the development, deployment, and implementation of blocks of custom development projects.
• Coordinate the sizing process for development activity ensuring that the sizing includes a documented scope and solution that is understood by the development organization.
• Responsible for management, resource coordination, status reporting both internally and externally, and adherence to established timelines throughout the development process for assigned initiatives.
• Participates in planning activities for the development organization.
• Performs cross team project lead responsibilities.
• Participates in gathering and analyzing development organization statistics.
• Acts as the primary contact for all development-related issues and questions pertaining to the initiatives for which that individual is responsible.

Requirements

• BS/BA degree preferred or equivalent technology experience.
• Demonstrated ability to effectively lead and manage a team of highly skilled employees and produce quality results in a timely manner.
• Demonstrated ability to interact directly with clients in a demanding high-pressure delivery-oriented environment.
• Minimum of 3-5 years involvement in management of developing enterprise level software products.
• Working knowledge of software development life cycle including Agile/SCRUM best practices.
• Ability to partner effectively with the division's professional services teams, product management teams, architectural teams, technical services teams, and support teams to align resources and deliveries to our client or internal commitments.
• Ability to manage through difficult situations in a manner that exudes leadership.
• Ability to understand and drive alignment of our client deliveries to our product roadmap.
• Demonstrated expert organization and planning ability.
• Ability to communicate across all aspects of the organization.
• Excellent interpersonal skills including verbal and written communication skills, teamwork and customer service skills.
• High level organization and scheduling skills as well as the ability to mediate between the conflicting demands of the organization - project management experience.