ServiceNow - Kirkland, WA
posted about 2 months ago
In this role as a Manager of Software Engineering at ServiceNow, you will be at the forefront of product development activities, leading a talented team to create high-quality solutions that meet the needs of our diverse customer base. You will collaborate closely with product management, design, support, and other development teams to ensure that our engineering efforts align with the overall goals of the organization. Your leadership will be crucial in managing the daily activities of the development team, ensuring that projects are executed efficiently and effectively. As a manager, you will be responsible for solving complex and sometimes ambiguous problems that arise during the development process. This requires not only technical expertise but also strong problem-solving skills and the ability to think critically about the challenges your team faces. You will also manage departmental resources, including staffing and mentoring, to enhance and maintain a best-of-class engineering team. Your role will involve fostering a culture of innovation and continuous improvement, ensuring that your team is equipped with the tools and knowledge they need to succeed. To thrive in this position, you will need to leverage your extensive experience with technologies relevant to ServiceNow, as well as your advanced coding skills. You will be expected to have a deep understanding of open-source tools and agile development environments, which will enable you to guide your team in adopting best practices and delivering high-quality software solutions. Your fluency in one or more relevant programming languages, such as Java, C++, Ruby, Shell, or JavaScript, will be essential in understanding the technical aspects of the projects you oversee. Additionally, your ability to execute projects based on priorities, context, risks, and desired outcomes will be key to your success in this role.