Manager, Software Engineering

Unclassified - Seattle, WA

Full-time - Manager

Seattle, WA

About the position

The Manager, Software Engineering at Disney Experiences plays a pivotal role in shaping the digital landscape of the company's premier vacation brands, including Disney's Parks & Resorts, Disney Cruise Line, and Disney Vacation Club. This position is situated within the Resort Technology organization, which is part of the broader Technology & Digital team. The primary focus of this role is to oversee the end-to-end digital and physical Guest experience, ensuring that all technology and digital-led initiatives are executed flawlessly across various lines of business such as Attractions & Entertainment, Food & Beverage, Resorts & Transportation, and Merchandise. The Manager will work closely with various stakeholders, including the Resorts Line of Business and Finance, to drive innovation and operational excellence in the products and services offered. In this role, the Manager will be responsible for managing an engineering team that analyzes, designs, programs, debugs, and enhances software solutions across different computing environments. This includes overseeing the financial aspects of projects, ensuring accurate billing processes, and contributing to forecasting and accrual processes to maintain financial integrity. The Manager will also supervise the delivery optimization of large-scale software programs, coordinate with external vendors, and proactively seek opportunities for technology optimization and efficiency improvements. A key aspect of this position is to craft a roadmap for delivering a world-class support model while ensuring the ongoing health and performance of technology solutions. The Manager will engage in estimation and planning across the organization, providing technical recommendations and feedback to align with project goals. Additionally, the role requires tracking and assessing emerging technologies to inform strategic decision-making. The ideal candidate will possess excellent communication and leadership abilities, a deep understanding of software development processes, and a commitment to fostering a diverse and inclusive culture within the team.

Responsibilities

• Oversee finances and budgets in MyPPM, ensuring accurate billing processes and contributing to forecasting and accrual processes.
• Manage an engineering team responsible for analyzing, designing, programming, debugging, and enhancing software solutions.
• Supervise delivery optimization of large-scale or sophisticated software programs and systems, collaborating multi-functionally to align with business goals and timelines.
• Coordinate, evaluate, and lead external vendor relationships, acting as the key point of contact and ensuring contractual obligations are met.
• Proactively find opportunities for technology optimization and efficiency improvements, driving innovation and scalability.
• Craft and build a roadmap for delivering a world-class support model and ensure ongoing health and performance of technology solutions.
• Review, augment, and build critical metrics for responsible systems, using visualization tools.
• Engage in estimation and planning across the organization, voicing recommendations, feedback, and solutions from a technical perspective.
• Proactively track and assess emerging technologies across the industry to inform strategic decision-making and recommendations.

Requirements

• Minimum 8 years of related work experience.
• Excellent communication and leadership abilities to ensure effective growth and development of the team.
• Deep understanding of Object-Oriented Analysis, Design, and Development.
• Experience with software delivery lifecycle, including web and mobile application development, backend service development, and multi-vendor environments.
• Experience with Java/J2EE architectures and cloud-based architected systems and platforms (i.e. AWS, Google Cloud, Azure).
• Experience leading and recruiting technical teams, including software engineers, system and platform engineers, software architects, and technical project managers.
• Experience with Agile development approaches.
• Proven experience in monitoring, supporting, and improving application availability and reliability.
• A visionary who motivates teams to excel and fosters creativity, consistently driving excellence in all endeavors.
• An advocate for a diverse and inclusive culture that encourages innovation and ensures every team member feels a sense of belonging.
• Authority in Node.js, Angular, Spring, and Java, applying expertise to drive the development and implementation of data solutions.

Nice-to-haves

• 3+ years of relevant management experience.