Manager, Solutions Engineering

Snap Inc. - New York, NY

Full-time - Manager

New York, NY

Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services

About the position

The Manager of Solutions Engineering at Snap Inc. is responsible for building new products and enhancing existing ones by collaborating with product engineering teams and cross-functional partners. This role requires a deep understanding of products and technologies to create scalable solutions that address complex business needs. The manager will lead the design and implementation of end-to-end systems, influence product roadmaps, and ensure high-quality project engagements while fostering productive relationships with partners.

Responsibilities

• Build new products and improve existing ones
• Collaborate with Snap product engineering teams and cross-functional partners to meet business needs
• Understand and apply deep knowledge of products, technologies, and business to build solutions to solve for problems at scale
• Design and build end-to-end systems and launch-plan strategies
• Use a broad range of technical and soft skills to build productive relationships with partners and independently resolve complex technical and business needs while contributing to partner documentation
• Apply expertise and product insight to deliver high-quality project/integration/partner engagements, while influencing product roadmap to meet the business needs
• Write and ship reliable, scalable, and efficient code
• Build and improve solutions in collaboration with engineering, product, and cross-functional partners
• Identify and surface insights using metrics on product usage to increase adoption and provide new solutions that address the needs of partners
• Work with partners to develop a long-term strategic plan, grounded on business objectives, and manage partners during integrations with Snap's platform products and ensure value creation

Requirements

• BS in a technical field such as computer science or equivalent years of experience
• 11+ years of experience as a software or solutions engineer shipping reliable, scalable, and efficient code
• Experience coding, building applications and APIs/SDKs for internal and external developers.

Nice-to-haves

• Advanced degree in computer science or computer engineering
• Experience working with cross-functional stakeholders to define business requirements and product roadmaps
• Experience working with large SaaS, PaaS and cloud platforms and building applications for third-party marketplaces

Benefits

• Paid parental leave
• Comprehensive medical coverage
• Emotional and mental health support programs
• Compensation packages that let you share in Snap's long-term success