Wex Corporate Payments - Portland, ME
posted 4 months ago
The Manager, Database Administration is responsible for overseeing all aspects of database administration globally at WEX. This role is pivotal in building and maintaining a mature ITIL-based approach to database administration, ensuring that the organization leverages technology effectively to advance both corporate and departmental goals. The manager will maintain supported hardware and software levels across the enterprise and implement new technology in alignment with the Enterprise and Infrastructure Architecture. Additionally, the role involves developing, implementing, and maintaining legal and regulatory compliance processes and procedures, ensuring that the Data Center technology aligns with Business Continuity requirements. In this position, the manager will drive complex and innovative technology projects while managing all aspects of the engineering staff. This includes promoting individual fulfillment, teamwork, and respect among team members. The manager will also develop key partnerships across the organization, gaining sufficient knowledge of the business environment and goals to facilitate the development and maintenance of cross-functional solutions that enable service consumers. Budget management and timely payment of invoices are also critical responsibilities, along with managing the hardware and software renewal process to ensure adequate time for competitive bidding. The manager will be responsible for creating work plans for Database Administration personnel, which includes prioritization and resource planning, tracking and monitoring of projects, and ensuring deadlines are met, including those managed externally by third parties. Collaboration with the Product Development team, Quality Assurance team, and other company units and external suppliers/consultants is essential to optimize delivery efficiency and ensure a solid, high-performance, cost-effective, and reliable database platform. Furthermore, the manager will oversee database personnel administration, including performance reviews, salary administration, professional development, and hiring and firing processes. The role also entails the development and enforcement of corporate policies and procedures, including standards for maintenance and support, project management, performance management, and compliance with security and legal/statutory requirements.