Manager - Strategic Accounts

About the position

As a Manager - Strategic Accounts, you will design, build, and execute a strategy and supporting processes to drive key initiatives into new markets. You will train and build relationships with key sales members, clients, and leaders throughout the country and globe, and support them throughout the sales cycle and delivery process, ultimately resulting in profitable sales growth using an advanced level of sales skills, industry knowledge and business acumen. You will maintain customer and internal relationships, often executive level, focusing on the strategic nature of the relationship. You will manage sales activities for an entire vertical rather than an assigned territory. You may be a team leader and/or provide professional leadership and coordination for a team supporting key strategic accounts. Experience in wireless a plus. You will be a part of the Communications & Security Solutions team.

Responsibilities

• Accountable for the execution of strategic account plans.
• Design and build process for new sales initiatives.
• Responsible for revenue, profitability, and effective use of working capital.
• Manages or may be team leader for a group of experienced Strategic Account Managers.
• Manages the joint-strategic account planning process with Strategic Account Managers, Outside Sales Representatives, sales management, and other internal participants.
• Establishes and holds team accountable for annual goals and priorities, with guidance from upper management.
• Provides guidance on securing new customers/growing existing customers with Global Accounts agreements.
• Holds regular, scheduled account reviews, identifying and resolving problems.
• Maintains productive, long-term relationships with key accounts at the executive level.
• Creates and implements new tools and process improvements to support departmental strategy, with support from senior management.
• Coaches salespeople to sell strategically at the right levels.

Requirements

• High School Degree or equivalent required; Bachelor's Degree - Sales, Business Administration, Engineering, or relevant field preferred.
• 8+ years in strategic sales and/or large account management experience.
• 8+ years experience in maintaining and developing key relationships.
• 2 years people management and/or large program management preferred.
• 2 years executive level selling experience, related industry preferred.
• Experience in wireless is a plus.
• Proven success in strategic planning, resource allocation, leadership techniques, production methods and management of people and resources.
• Strong verbal, written, analytical, persuasion and interpersonal skills.
• Ability to influence others outside of own level regarding policies, practices, and procedures.
• Demonstrated leadership, teamwork, and flexibility.
• Proficiency with CRM software and Microsoft Office.
• Ability to travel up to 25%.