Capital One - San Francisco, CA
posted 22 days ago
The Manager, Support Operations at Capital One is an IT leadership role focused on managing teams that provide technology support operations. This position emphasizes IT service management principles, including end user support, incident management, change management, problem management, and endpoint management. The manager will lead and develop teams to enhance business growth, meet service goals, and ensure compliance with corporate policies and security regulations, all while improving the end user experience and driving operational efficiencies.