Manager Tech Project Program

$115,000 - $125,000/Yr

SCA Health - Myrtle Point, OR

posted 2 months ago

Full-time - Manager
Myrtle Point, OR
10,001+ employees

About the position

Today, SCA Health has grown to 11,000 teammates who care for 1 million patients each year and support physician specialists holistically in many aspects of patient care. Together, our teammates create value in specialty care by aligning physicians, health plans, and health systems around a common goal: delivering on the quadruple aim of high-quality outcomes and a better experience for patients and providers, all at a lower total cost of care. As part of Optum, we participate in an integrated care delivery system that enables us to support our partners as they navigate a complex healthcare environment. Only SCA Health has a dynamic group of physician-driven, specialty care businesses that allows us to customize solutions, no matter the need or challenge. We connect patients to physicians in new and differentiated ways as part of Optum and with our new Specialty Management Solutions business. We have pioneered a physician-led, multi-site model of practice solutions that restores physician agency by aligning incentives to support growth and transition to value-based care. We lead the industry in value-based payment solutions through our Global 1 bundled payment convener, which provides easy predictable billing to patients. We help physicians address everything beyond surgical procedures, including anesthesia and ancillary service lines. The new SCA Health represents who we are today and where we are going—and the growing career opportunities for YOU. With Service Excellence as one of our core values, we are transforming the current Information Technology department to better position SCA as the industry leader in surgical care. Our IT team is focused on providing our partnerships and management teams with timely, quality technology support that meets their management and clinical needs and is reliable, helpful, and easily accessible. In this role, the Program Manager leads a team of project managers who are responsible for the Acquisition and Integrations of both newly acquired and Denovo facilities. As a Program Manager, you will set expectations with the customer regarding how to proceed with the implementation of technology solutions for their specific needs, tracking these projects to keep within scope, and hitting major project milestones to complete the implementation in the agreed upon timeline. You will assume a variety of roles, including clinical and technical project management, client management, economics management (budgets), and change management while implementing and deploying SCA's technology. To be successful in this role you will need to be a focused individual with unwavering attention to the success of SCA facilities, extraordinary organizational skills, and exceptional communication capabilities. The ideal candidate should be comfortable leading 2-4 teammates in this role and be able to build relationships with frontline clinical and technical staff. Significant interaction with SCA leaders will be a requirement of this position and, therefore, this individual must be comfortable working with the highest levels of senior management.

Responsibilities

  • Oversee between 2-4 teammates in this role.
  • Create and execute project work plans and revise as appropriate to meet changing needs and requirements.
  • Identify resources needed and assign individual responsibilities.
  • Coordinate quality assurance procedures.
  • Ensure project documents are complete, current, and stored appropriately.
  • Develop and control deadlines, budgets, and activities.
  • Ensure timely and accurate invoicing, and monitor receivables for the project.
  • Follow up with customers, as necessary, regarding unpaid invoices.
  • Assure project legal documents are completed and signed.
  • Formulate, organize, and monitor inter-connected projects.
  • Manage program and project teams for optimal return on investment, and coordinate and delegate cross-project initiatives.
  • Ensure that customers and/or clients are regularly informed of the status of the program.
  • Take proactive steps to minimize delays in delivery.
  • Facilitate team and customer meetings effectively.
  • Keep project team well informed of changes within the organization and general corporate news.
  • Effectively communicate relevant project information to superiors.
  • Resolve and/or escalate issues in a timely fashion.
  • Develop lasting relationships with teammates that foster customer ties.
  • Communicate effectively with customers to identify needs and evaluate alternative business solutions.
  • Build a knowledge base of each customer's business, organization, and objectives.

Requirements

  • Bachelor's degree in technology or related field with preference of MBA.
  • 8+ years hands-on project management experience.
  • 5 or more years of experience in program management.
  • Project Management Professional certification.
  • Exceptional analytical and organizational skills, including a proven ability to adapt to a dynamic project environment.
  • Proven ability to manage key stakeholders while managing competing priorities.
  • Strong leadership skills including conflict/issue resolution.
  • Ability to communicate effectively both verbally and written with customers, stakeholders, and senior leadership.
  • Ability to work effectively with project resources across multiple departments.
  • Strong supervisory and leadership skills.
  • Strong analytical and problem-solving skills.
  • Proficient with Microsoft Office Suite or related software.

Nice-to-haves

  • Master in Business Administration or Masters of Health Care Administration.
  • Agile Certification.
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