Manager Technical Laboratory Services

$73,382 - $106,413/Yr

Baylor College of Medicine - Houston, TX

Full-time - Mid Level

Houston, TX

Educational Services

About the position

The Manager of Technical Laboratory Services at Baylor St. Luke's Medical Center is responsible for overseeing the 24-hour operations of the laboratory, ensuring compliance with federal and state regulations, and enhancing operational efficiency. This role involves directing and implementing strategies to support the laboratory's mission, managing personnel, and ensuring high-quality patient care through effective workflow design and service quality initiatives.

Responsibilities

• Monitors employee and departmental performance to ensure adherence to policies and procedures, timelines, and regulatory requirements.
• Remains knowledgeable on new technologies, methods, and approaches within the laboratory community.
• Stays informed on and ensures compliance with changes to regulatory and state requirements.
• Ensures ongoing compliance with federal and state regulations.
• Responsible for development, implementation, and compliance with policy and procedures.
• Develops monitoring systems to improve quality; initiates corrective action plans, and monitors results.
• Evaluates existing systems and processes and develops corrective action plans for service/quality trends identified.
• Ensures prompt and effective resolution of quality or service concerns.
• Responsible for equipment oversight, maintenance, and procurement in accordance with division, system, and regulatory standards.
• Manages and evaluates staff activities and provides coaching, guidance, delegation opportunities, and on-the-job training and re-training as necessary to ensure operational efficiency and adherence to policies and procedures.
• Participates in the screening, interviewing, and selection of qualified individuals for open positions within the department.
• Ensures staffing schedules are adequate to support service needs while achieving productivity standards.
• Ensures employee training documentation is completed and maintained in accordance with state and Federal regulations.
• Assures the implementation of policies and procedures for the laboratory in accordance with national policies, procedures, and standards and according to state and regulatory requirements.
• Represents the hospital's best interests as a voting member for any work groups, councils, or committees.
• Participates in other CSH national laboratory efforts as required.

Requirements

• Bachelor's degree in biological or chemical sciences, as defined by CLIA.
• One year of leadership experience as a supervisory level or higher at a moderate or high complexity laboratory.
• Clinical Laboratory departments: State license (California: CLS:CA, Nevada: CLS:NV or GS:NV, North Dakota: MT-L:ND, Tennessee: MT-L:TN) or MT or CLS or MLS certification required, ASCP or equivalent.
• Pathology Laboratory department: CT or HTL certification required, ASCP or equivalent.

Nice-to-haves

• Master's Degree.
• One (1) year experience as a Manager.

Benefits

• Competitive salary range of $35.28 - $51.16 per hour.
• Opportunities for professional development and training.