Manager, Technical Product Owner

Hub International - Chicago, IL

Full-time - Mid Level

Chicago, IL

10,001+ employees

Insurance Carriers and Related Activities

About the position

The Manager, Technical Product Owner role at HUB International is designed for an agile product owner who will lead specific agile squads in collaboration with business and technology teams. This position focuses on driving product growth and enhancing customer experience by translating business roadmaps into technical implementations. The role requires a strong partnership with various teams to ensure effective communication and innovation in product development, ultimately contributing to the company's mission of providing protective solutions for consumers and businesses.

Responsibilities

• Collaborate with the Specialty Program Group businesses, product teams, internal development teams, and Agile sprint teams to translate business roadmaps into technical implementations.
• Serve as the product evangelist and subject matter expert to the technical/developer community within a specific agile sprint squad.
• Drive communication and vision between the business, development, platform, data, and operations teams.
• Uncover and understand customer needs and translate them into requirements for future sprints.
• Iterate on the existing effectiveness of the organization, making hard decisions to capitalize on opportunities to positively impact customer experience.
• Understand upcoming technology trends and how they impact the Special Program Group roadmaps.
• Follow competitors and conduct capability analysis regularly.
• Assess and address technical risks related to the digital platform.
• Facilitate the creation and maintenance of proper technical product requirements and documentation.

Requirements

• At least 10 years of technical and/or product development experience with a minimum of 3-5 years in a software Product Owner role.
• Experience building and managing high engagement digital consumer products and features on a flexible, services-based platform.
• Managed product backlog and story refinement meetings.
• Prioritized the implementation of new features to maximize business value and set specific release timelines.
• Experienced with development and project management tools like Jira and Confluence.
• Ability to build relationships with external customers and users to determine requirements and priorities and validate output of development team sprints.
• Attention to detail and deadline-focused.
• Familiarity with mobile, React, Python is a plus.
• Strong user and stakeholder focus, excellent problem-solving and analytical skills.
• Excellent communicator, comfortable having product and technical discussions with both internal and external developers and UX teams.
• Experience in team environments, working in Agile teams of developers, quality engineers, and project managers.
• Ability to facilitate communication between technical and non-technical stakeholders.

Nice-to-haves

• Experience in building and managing digital consumer products on mobile and API platforms.
• Knowledge of cloud technologies and services.

Benefits

• Competitive salary and performance bonuses.
• Health insurance and wellness programs.
• 401k retirement savings plan with matching contributions.
• Flexible scheduling and hybrid work options.
• Professional development opportunities and continued education support.