Manager, Technical Project Management

$110,714 - $199,286/Yr

MedImpact Healthcare Systems - San Diego, CA

Full-time - Manager

San Diego, CA

Insurance Carriers and Related Activities

About the position

MedImpact Healthcare Systems, Inc. is seeking a Manager of Technical Project Management to lead and oversee project management activities within the IT Services department. This role is pivotal in ensuring that project deliverables are met with high standards of quality, accuracy, and timeliness. The successful candidate will provide leadership to recruit, manage, and retain the necessary resources for the assigned work groups. This includes managing work groups to achieve service commitments and ensuring sustainable execution of project deliverables. The Manager will be responsible for developing and administering policies, business processes, quality standards, and operating budgets, while also encouraging new ideas for improving organizational performance. In this position, the Manager will partner with cross-functional teams, including senior management, to define project scopes, resources, and timelines. They will guide the team in creating project plans, progress reports, and other essential deliverables for project execution and control. The role also involves establishing and refining internal processes and metrics to support project completion, including software development and business projects. The Manager will communicate schedules and deadlines effectively and make recommendations for improving policies and procedures within the organization. As a supervisory role, the Manager will oversee IT Project Managers, responsible for the overall direction, coordination, and evaluation of the unit. This includes interviewing, hiring, training employees, and providing regular performance feedback. The Manager will also ensure that staff members are aware of business plan objectives and competencies critical to successful job performance. Excellent customer service skills and interpersonal communication are essential, as this is an internal-facing position that requires managing client relationships and responding to business needs promptly.

Responsibilities

• Provides leadership to recruit, manage, and retain necessary resources for assigned work groups.
• Manages work groups to achieve service commitments, ensuring timely execution of project deliverables.
• Develops and administers policies, business processes, quality standards, and operating budgets.
• Encourages new ideas for improving organizational performance and takes corrective action as needed.
• Partners with cross-functional teams for project definition, including resources, time estimates, and prioritization.
• Participates in Enterprise Project Prioritization (EPP) working meetings.
• Guides the team in creating project plans, burndown and velocity charts, and project progress reports.
• Establishes and manages internal processes and metrics to support project completion.
• Communicates schedules and deadlines for the project management team.
• Makes recommendations for improving policies, procedures, and business processes.

Requirements

• Bachelor's degree from a four-year college or university.
• Five (5+) years of related experience in project management, with supervisory and leadership responsibilities.
• Experience in product and/or software development in a project management role.
• Knowledge of project management principles and methodologies, with involvement in high-visibility projects.
• Strong proficiency with Jira, MS Office, MS Project, Excel, Visio, and Outlook.

Nice-to-haves

• Project Management Professional (PMP) Certification preferred.
• Scrum Master Certification preferred.
• Experience in a Pharmacy Benefit Management (PBM) or healthcare environment preferred.

Benefits

• 401(k) matching
• Dental insurance
• Disability insurance
• Health insurance
• Paid holidays
• Paid time off
• Tuition reimbursement
• Life and disability insurance
• Employee referral bonus