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The Manager, Technical Services at Crown Cork & Seal is a pivotal role within the Technical Service Team, responsible for supporting customer-filling operations across various regions in the United States. This position serves as the primary liaison between the company and its customers, focusing on troubleshooting issues related to the company's final products and the customers' filling processes. The role involves collaborating with sales, quality, and technical groups to develop strategies and implement solutions, ensuring customer satisfaction and product performance.