About the position
The Manager In Training program at Hertz provides a comprehensive and hands-on training experience across various critical business areas including Sales, Operations, Customer Service, Finance, Fleet Management, and People Management. This position is designed to equip trainees with the necessary skills and knowledge to excel in the car rental industry, ultimately leading to a clearly defined career path towards becoming a Branch Manager within a timeframe of 12 to 18 months. As a Manager Trainee, you will play a pivotal role in supporting the achievement of location sales goals while ensuring customer service excellence is maintained at all times. This role is not just about learning; it is about actively contributing to the success of the branch and the overall organization. In this position, you will engage in various training modules that will enhance your understanding of the operational aspects of the business. You will be expected to develop strong relationships with customers and team members, ensuring that the highest standards of service are upheld. The program emphasizes the importance of multitasking and effective communication, as you will be required to handle multiple responsibilities simultaneously while maintaining a positive and professional demeanor. The training will also cover essential financial management skills, preparing you to make informed decisions that impact the branch's profitability and efficiency. Hertz is committed to fostering a culture of diversity and inclusion, encouraging individuals from all backgrounds to apply. The company values the unique perspectives and experiences that each employee brings to the table, which contributes to the overall success and reputation of the organization. If you are ready to drive your potential and power your passion, apply today and take the first step towards a rewarding career with Hertz!
Responsibilities
- Participate in hands-on training across various departments including Sales, Operations, and Customer Service.
- Support the achievement of location sales goals and customer service excellence.
- Develop strong relationships with customers and team members.
- Learn and apply financial management skills to enhance branch profitability.
- Multitask effectively while maintaining a positive and professional demeanor.
Requirements
- High School diploma or equivalent is required.
- A valid driver's license is required.
- Strong computer skills are necessary.
- Excellent multitasking skills are needed.
- Strong written and spoken communication skills are essential.
Nice-to-haves
- Experience in a customer service role is preferred.
- Previous management experience is a plus.
Benefits
- Up to 40% off the base rate of any standard Hertz rental.
- Medical, Dental & Vision plan options.
- Retirement programs, including 401(k) employer matching.
- Paid Parental Leave & Adoption Assistance.
- Employee Assistance Program for employees & family.
- Educational Reimbursement & Discounts.
- Voluntary Insurance Programs - Pet, Legal/Identity Theft, Critical Illness.
- Perks & Discounts - Theme Park Tickets, Gym Discounts & more.
