Manager - Training and Development

About the position

The Training & Development Manager at Stonhard is responsible for developing and implementing the Four Phase Sales Training Program for all new Territory Managers during their first two years with the organization. This role involves identifying, implementing, benchmarking, and improving sales training and performance solutions for all Territory Managers (TMs) using a value-based sales approach. The manager will work closely with the Director of Sales Training and the VP of Sales to develop, launch, and manage effective sales training strategies that align with area, regional, and corporate goals and objectives. Additionally, the manager will monitor TM performance and collaborate with Sales Managers to identify the best methods of assistance in areas requiring improvement. The role also includes assisting in the design and development of training programs for Area Sales Managers to support the ongoing education of all field personnel, ensuring the quality of sales training programs through continuous monitoring and evaluation. The manager will initiate follow-up field rides with new TMs to provide direct on-the-job training and coaching, and assist in sales hiring as necessary.

Responsibilities

• Develop and implement Stonhard’s Four Phase Sales Training Program for new Territory Managers.
• Identify, implement, benchmark, and improve sales training and performance solutions for all TMs.
• Work closely with the Director of Sales Training and VP Sales to develop and manage sales training strategies.
• Monitor TM performance and communicate with Sales Managers to assist in problem areas.
• Assist in designing and developing training programs for Area Sales Managers.
• Ensure quality of sales training programs through continuous monitoring and evaluation.
• Initiate follow-up field rides with new TMs for on-the-job training and coaching.
• Assist in sales hiring as necessary.

Requirements

• 5 years related experience or equivalent combination of education and experience.
• Previous sales training experience in a complex business environment.
• Ability to work with cross-functional groups without a direct reporting relationship.
• Knowledge of multimedia and audio-visual equipment.
• Extensive experience developing and delivering sales training programs.
• Strong instructional design skills.
• Excellent stand-up training platform delivery skills.
• Experience with development of sales-oriented web-based training programs.
• Superb listening, writing, and coaching skills.
• Ability to work independently and with teams.
• Strong project management skills.
• 25% travel required.

Nice-to-haves

• Bachelor’s degree in business or related field.