Manager, Underwriting

AmTrust Financial Services - Dallas, TX

Full-time - Mid Level

Dallas, TX

Insurance Carriers and Related Activities

About the position

The Manager, Underwriting position is a pivotal role within AmTrust Financial Services, focusing on the execution of the workers' compensation (WC) underwriting strategy specifically tailored for the small business portfolio. This role is designed to oversee the analysis of key performance metrics and to report on results and trends, which includes formulating recommended action plans based on these insights. The successful candidate will engage in detailed analysis of production and profit data, assess the efficacy of underwriting rules, and monitor industry performance metrics alongside underwriting analytics to understand the core drivers of business performance. This position operates under moderate supervision and necessitates a collaborative approach, partnering effectively with various functional areas within the organization. In this role, the Manager will work closely with all-line product and business owners to develop and implement comprehensive small business underwriting strategies. This strategy will encompass alignment in new or revised underwriting positions and appetite, aimed at maximizing opportunities within the market. The candidate must be adept at evaluating and pivoting large data sets, with a keen ability to identify trends and present actionable business insights. Recommendations will be formulated based on thorough analysis and interpretation of business results, enabling quick and effective responses to growth and profit challenges. Additionally, the Manager will oversee the workers' compensation new business quality assurance process, reporting on results, trends, and necessary adjustments to underwriting rules. The role also involves serving as a product resource to regional underwriting groups, effectively communicating current and future small business underwriting initiatives. Furthermore, the Manager will manage all automation build initiatives, collaborating with other functional disciplines to ensure successful automation governance efforts.

Responsibilities

• Develop and implement small business underwriting strategies in collaboration with all-line product/business owners.
• Evaluate and analyze large data sets to identify trends and present business insights.
• Formulate recommendations based on analysis of business results to address growth and profit challenges.
• Present findings of analysis to management and assist in strategic overviews on a routine basis.
• Oversee the workers' compensation new business quality assurance process and report on results and trends.
• Serve as a product resource to regional underwriting groups, communicating current and future underwriting initiatives.
• Manage automation build initiatives with support from other functional disciplines.

Requirements

• Bachelor's degree required.
• 7+ years of experience in Commercial P&C insurance industry underwriting, actuary, claim, and/or product development, ideally with deep experience in Small Commercial.
• Strong analytical ability and organizational skills.
• Demonstrated ability to lead, plan, and collaborate across multiple disciplines.
• Ability to contribute to tactical and strategic planning.
• Experience in training, coaching, and mentoring individuals of various backgrounds.
• Excellent written, verbal, and interpersonal communication skills.
• Proficiency with Microsoft Office Suite.

Benefits

• Medical & Dental Plans
• Life Insurance for eligible spouses & children
• Health Care Flexible Spending
• Dependent Care
• 401k Savings Plans
• Paid Time Off